DOES16

god yes. DevOps radically changes traditional IT. Big change = big risk but also Big change = big opportunity

important question!

I don't feel it so much, either a successful or failed DevOps transformation is a valuable asset for your next potential employer

Yes, if your not on the same page as your CEO, get some help or a new CEO ;-)

I would really be interested in see the persona of a "transformational leader" who are these people & is there a list of leaders to talk to.

.@RealGeneKim yes there is unfortunately a culture of "no one gets fired for choosing [old way]".

What is the background of the "ideal" transformation leader - or is it industry by industry?

.@furrier Trick question? :) We're assembling a remarkable group of transformational leaders at #DOES16! Here they are!

I believe an aspect of effective Transformational Leadership is to be able to take on risk and build a firewall for your team and allow them to take credit. This can you at risk from a career development perspective.

exactly why I asked bc I think it would be great to highlight them and understand what the skill set or make up of these awesome people are

And what advice would you have to the younger generation interested in starting a career in DevOps?

believe it or not I get asked all the time this question: "who should i put in charge or promote or give the tasks too"

Failing at running the status quo can be blamed on others. Failing at transformation might stick to you.

it definitely requires resilience. I've been pleasent

.@furrier Friend is doing Ph.D. on "transformational leadership", which apparently descended from "servant leadership"

Taking risk and allowing others to take credit aids in the transformational success. Servant leadership is a critical aspect of this.

Expect it - and actively engage resistors

... Its been great how the organisation has embraced change, given 325 years of history

@damonedwards great point Damon.

.@furrier If u're interested, I can connect u with Stephen Mayner, who is studying this. He's studying @carmendeardo too!

Training and culture are tops of mind of #CxO

Culture definitely. Aspects of this include trust but also variance in how areas do the same types of work.

cultural change is ongoing and never "done"

Governance and Finance! It drives hoe everything must work in an enterprise and is hardest to challenge.

.@chriswiggy Any specifics on governance and finance obstacles?

The split of teams (ADM and ops). The implementation of tools in isolation. Incorrect engagement of 3rd party suppliers

mostly the mindset of "how" can I change and adopt, what does this mean for me? #Culture
Sometimes it needs more of a stick approach than the DevOps carrots - they come later!

Supporting Cultural Change and resilience by increasing Personal Agility. This will part of what I will be talking about.

@RealGeneKim where to start... how you get funds, how you spend funds, how you manage assets, how and where you hire staff, what compliance controls you are exposed to

again, culture. New ways of working, holistically across the enterprise

.@chriswiggy Oh, just that? :) Haha. Holy cow. Might be easier to ask what doesn't involve Governance/Finance!

@RealGeneKim its about how you build to carry that burden without making it my team's problem... I am governance abstraction!

being brave enough to fully open the customer feedback channel, e.g. public feedback that its easy for others to pile on or disagree with so you can see what's most important

@RealGeneKim We are continuing to work through the issues you have already noted around Audit, Security and Separation of Duties. The work you are doing with IT Revolution will certainly help us deal with these items.

Imagine engaging audit as a partner once you've helped them understand the transparency and benefits of DevOps

started top/down moving slowly towards ground floor movement. Would like more bottom/up

so many false dawns. Its not that people don't want to change, they just stop believing it can happen #momentum

.@DOESsummitEU frequently culture is not a KPI. Unless its a KPI, behaviour change cannot come about. But its hard to measure. Especially if the DevOps team isolated in a "Scrum Room"

We include Organization Change as part of our overall initiative. Once we can prove that something works for a given area, then it moves from being a hypothetical discussion into how to implement it more broadly.

Champions self select into Communities of Practice. Voluntary. Then share, story tell. Weekly TEDX style talks, comms, newsletter, internal conferences, recognise the desired behaviour

@jonsmart we're trying to get that conference style thinking rooted at the moment, part of a drive to apply open source community management approach internally

@jonsmart Nice. We have a monthly doughnut and learn. Come and hear about what people are up to with the bribery of Krispy Kremes

one positive change I have noticed is less talk about the "business" and "IT". Its more "us". This has been v positive in our org.

We have a core "DevOps" COP which cuts across all business areas and functional silos (that still exist) to provide a powerful source of collaboration and promote "horizontal" thinking across the value stream.

Find the keen ones and tell them to make more friends. Generally word of mouth, a few powerful product owners and pockets of expertise spreading the word

We aligned our goals to focus on the business outcome and it created a culture of responsibility across project teams that led to wider adoption of DevOps practices

@margocronin we all work for the same company. I just happen to do a technical job

communicate three more times than you think you need to and you're a third done

@jonsmart ha totally. I often think the message has gone through and end up having the same conversation a dozen more time ;)

.@carmendeardo What does "COP" stand for? Sounds fantastic!

@RealGeneKim Community of Practice - we have a SharePoint site and internal yammer and we are very transparent and include open invites to all our activities related to DevOps initiatives. That also helps change the culture. It's open to everyone.