DOES18

Push the culture towards one that rewards inclusiveness that still allows for the difference of opinion.

Awesome question about diversity and inclusion!

starts with leading by example

What I see is that working in the open tends to allow the "usual" voices to continue to dominate.

Always assume the best. Forgive quickly. Seek to understand. Understand that we all fail. Find areas to move forward together.

not easy. Doing goes a long way. In my site hackathons, we not only code. We add music, graphics. So many artists and ways to be talented!

have a system that allows anyone to contribute, use checklists and scorecards to avoid unconcious bias in the evaluation of ideas, and hardest - always make sure everyone feels safe to contribute

Having the "usual" voices become allies to the underrepresented is SO powerful (and essential!)

if you have a few leaders who create diverse teams, these teams will thrive and become magnets and examples for others

From @carmendeardo "Talent will flow to towards teams that are empowered, able to work productively and experiment. Soon, everyone will be flocking to Floor 17."

"Group think" is easy to observe, but rarely criticised. We need to encourage healthy diverse debate

@Ben_Grinnell also need to be cautious about the 'louder' thinkers and people who aspire to titles

there is always a tension between our cultural notion of 'us' vs 'other', this is unavoidable, the test is what we choose to recognize and empower as actionable vs what we politely ignore

@Ben_Grinnell Exactly!

Let folks vote with their feet. One of Google's core engineering practices is that managers are generally not allowed to block transfers off their teams. If an engineer sees a better opportunity on another team, and that team wants them, current manager can't block it.

I'm so excited that @CMaslach will be presenting at #DOES18 about her lifetime of research on productivity, burnout, employee engagement, and the role of leaders!

I left my conversation with @CMaslach and @botchagalupe dazzled and grateful for her lifetime of amazing research, and how it's already impacted our community.

Prove it.

An important question! What do you think, #DOES18 community? @DOES_EUR

RT @paulycomtois: How do you convince leadership that DevOps is not just a cost center, but actually a competitive advantage?

demonstrate the value - e.g. the ability that Nationwide showed last year to respond to customers in a disaster like Harvey (or Florence)

small incremental wins, like Chris said...prove it

@cshl1 self fulfilling prophecies self fulfill

OH: "There are a whole generation of CEOs that are 'IT dumb', who will eventually retire or forced out, b/c they need to compete with companies who are 'software savvy'" cc @cshl1

Don't account for it like that. Account for the poly-skilled team driving business benefits. Build enough into the costs there to pay for the 'community enhancements'

I have used the DORA research to help create a reasonable business case that shows the benefits. https://opensource.c...

if IT is a cost center, you already lost, Darwinian evolution will run its course, let them die off

experiment with a few teams/products and demonstrate how they can succeed and then let those teams tell their own stories

have them read this https://itrevolution... or Mark Schwartz's book on the Seat at the Table

@cshl1 In my case it showing the value to the bottom line. This means I must be measuring and have a baseline to compare against as well as being able to communicate the value in a format the leadership can consume.

When was the last time we sold a product that used no software at all?

@madgreek65 a losing strategy if you are starting under funded and unempowered, especially when you consider the natural arc of skill acquisition starts with a decreased performance before improvements and the prevailing politics are against you

is this what happens when you just rebrand "IT" into "DevOps"? DevOps is not the what. It's the how. Hard to get rid of the "how"

OH from @chris_t_omalley: "Every CEO knows that they need to invest, and that almost always has to do with writing software"

OH: "So many of these companies using DevOps are identifying a $1B market, and entering the market and taking 10% of that market within a year."

Believe it or not, I'm *finally* seeing finance adopting some of the principles and automation. I can't think of something more "business" than that team embracing DevOps.

next frontier is the left hand side of the value stream - need to flow work from idea through deployment. This requires moving to a product mindset and having complete visibility of the work and what bottlenecks exists before work enters the backlog of your teams

There are a lot of "Digital" initiatives happening outside or around IT because IT & Ops don't move fast enough. Companies are engaging with outside vendors who specialize in user experience.

The @naic architects recently had a discussion with our HR, and they are very interested in working with us to automate their processes as well as bring in a Just Culture. Our legal department has also been interested in working with us in GitLab.

@paulycomtois An example would be finance collaborating with the devs around when to capitalize MVP and planning for Agile type projects that leave room for flexibility. *swooons*

@paulycomtois I am seeing this as well.

putting legal contracts into Git for version control and pull requests for updates

Automation is a big one. Not enough folks appreciate the value of automation, even for things you do infrequently: consistency, testability, reviewability, composability, etc. Much easier to review/test/debug code, than manual processes.

DevOps for documentation or even lawmakers, for employee onboarding, for training / learning.

They need to span the entire value chain. See the presentation from Barclays at #DOES18 London for a great slide on how much impact you get on speed to market by just addressing Dev & Ops - thanks @jonsmart

@carmendeardo Git for everyone! Or at least some form of version control other than dated folders. :)

@carmendeardo For many of my businesses, the "frontier" feels more like the "Oregon Trail".

depends on what we mean by 'devops' but systems thinking and flow are universally applicable, improving communication, humanizing 'the others', and aligning incentives works great, try it

DOES, State of DevOps reports, and IT Revolution books :)

my standard reply is that DOES conferences are the best learning experience on the planet :-)

the internet, trying to build it and also reading it :)

I love the small meet-ups and gatherings in local cities. Those connections are the ones that produce real value for yourself and your organizations. They also live well beyond your current objective.

Loved the State of DevOps report this year

definitely DOES videos from earlier, and IT Rev books.

I have learned an immense amount from the DevOps community and how other folks are navigating their journeys

& the #DOES18 Vegas line up is amazing

(edited)

listening or reading lessons learned from actual practitioners

I'm loving the new "Seeking SRE" book, from @otterbook, just published this week by @oreillymedia. Lots of enlightening "what SRE means to us" and "our path to SRE" tales from orgs *other* than Google. Highly recommended! https://amzn.to/2D6C...

Of course DOES. I also get value from DevOps Weekly, the local KC DevOps Meetup, and DevOpsDays KC. http://register.devo....

Woot! On all fronts! cc @jezhumble @nicolefv

@brent_chapman already checked out. Thanks for the heads up.