DOES18

DOES15 in SF :)

DOES14 was obviously my favorite because I got to meet an amazing community for folks like the ones on this call.

DevOps Enterprise Summit (all years), Gartner ITOSS, Gartner ITExpo Barcelona (for obvious reasons ;)!), IBM User Conference in Las Vegas :)

The inargural DOES14 San Fran

Believe it or not, itSMF (the ITIL advocacy community) in 2004 was an incredibly dynamic and innovative community. Some people will find that very difficult to believe! @itsm_lisa

DOES is always good -- interesting one was DevOpsDays SV 2011!

Going retro...a project management conference in the mid 1990's that gave me my first intro to Agile and Lean through a book called "Extreme Project Management." Changed the arc of my career forever.

Also...DevOpsDays Istanbul was fabulous!!!

OOPSLA 98. I was a CS student, and got into a workshop group on modularity that Grady Booch was a participant in. Being so young and getting into such a high caliber of discussion had a huge impact on me.

Just yesterday, I watched some videos from DOES14 SFO that are still so interesting and relevant.

DOES15 - this was my first DOES

@cshl1 During that period, Velocity was back-to-back with DevOpsDays Silicon Valley, which was exhausting, but amazing.

@dominicad DOES14 SF was amazing and blew me away. It was after that conf that I started telling everyone that DOES was the best conference going. @carmendeardo Didn't we meet there?

Me, too! @dominicad!

@dominicad The Mark Schwarzt "how DevOps will save the Federal Government" was amazing

@mik_kersten yes we met right after my talk - and you introduced me to Sam!

@mik_kersten What a privilege! That must have been amazing! Grady Booch!

@carmendeardo Yes - how everywhere, ppl are just doing the best they can given the context they're in.

DOES14 was when I first heard the term "horses".

Mark was amazing, as was John Willis - he did a talk I could understand!

@dominicad that also struck me and got me to talk more about the fact that we have to respect the current processes that got us where we are while being open to continuous improvement.

Hoping it will be DOES18 ;-)

#compassion #empathy #teamwork #patience

persistence :-D

ability to hear and to listen

Continuous improvement

Remember, DevOps and any IT Transformation involves people. So essentially all leaders are in the people business

To lead an IT transformation requires constancy of purpose (Deming) and patience and the ability to let others take credit for success. It also requires positivity and the ability to apply Systems Thinking. OK, that's more one! sorry

Leadership

Vision that spans both the technology and the business constraints.

the ability to start, learn and iterate rather than trying to design the transformed world

Vision is useless without execution #DevOps

Bringing visibility of problems & risks to the table to provoke the necessary conversations that enable change.

Empathy. Change creates fear, we have to understand the source of the fear and understand from the other person's perspective. Genuine empathy is the foundation for building trust and willingness to consider a different way of working.

@thebabymonster It has been my observation that persistence is a common theme among the DevOps Enterprise community: because favor and support are sometimes fickle and fleeting... :)

the ability to pause and think before committing

@thebabymonster But it's also nice to know that the "good guys" are winning much more than they're losing. It's been my observation this community is one that is being promoted very frequently —

@RealGeneKim promoted internally or headhunted enternally

Yes, there is.

I’d say that above technical gaps, there’s still an empathy gap in IT that is causing a lot of the pain. Technical gaps are solvable, although most organizations are still looking for mythical “DevOps engineers” rather than invest in internal training and learning.

YES!

#DevOps @does_eur technical gaps are the easiest to close #culture requires consistent work

leadership and empathy combined with everything you can pick up at DOES18

Great question @realgenekim :). I believe that often times DevOps translates to DevDev in many companies where there is a heavy reliance on developers. However, we need business skills, operations skills, system management skills, security skills, testing skills, etc.

@does_eur See inconsistent maturity across teams - great opportunity for us to evolve as an industry

I see more gaps with Leaders understanding how to apply Systems Thinking than technology gaps with staff.

Not skills per se but hiring with culture, trust and bravery in mind gives you the opportunity to find folks prepared to learn via participating in pair-programming or pair-devopsing.

@manupaisable agree. @nationwide did a great job investing in people and continuous learning programs. So did Bell Labs when I worked there.

The technical skills need to be refreshed for sure to learn modern practices, but also the non-tech skills, starting with a foundational understanding of what DevOps is and why it's different from past practices.

yes and no, I see a bigger problem in spotting the difference between real talent and wannabe talent that knows how to sell themselves

@manupaisable I think the empathy gap is a key one. Chris Hill DOES17 SF talk has some fascinating analysis on this, drawing lines of empathy, eg, one directional vs bi-directional, between teams. This needs to be explored further.

The ability to learn is foundational as we constantly adapt new tools, technologies and practices

@mik_kersten @manupaisable Agreed! That was a great presentation by Chris Hill!

Senior leadership understanding is still a massive gap

@ben_grinnell How do you think we start addressing that?