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James Maguire
Q7. Will artificial intelligence live up to its deafening hype in 2023?
Scott Castle
A7: (1/2) Nope. But stuff in the ‘AI’ bucket will certainly outperform, especially in teams where data scientists are listened to and help guide business people around the #eWEEKChat
Scott Castle
A7: (2/2) ‘what this is good/not good for’ discussions, or where use cases have already been pioneered and are now becoming well understood. #eWEEKChat
Ben Baker
A7. It already has. In plenty of domains. If you’re not using AI in campus & branch netops you’re missing out. Explosion of more consumable data and a dearth of IT/network engineers mean that AIOps continues to become a trusted member of the IT team. #AIOps
Jake
A7. I don’t think it ever will, thanks to Hollywood. Companies that are not already seeing value from AI at this point are unlikely to ever capture it.
carter busse
A7 No, but we’re getting closer. I don’t think we’re there quite yet.

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Holland Barry
A7 – Perhaps in some specific areas, like generative AI. There is still a bit of hype with solutions that are not truly AI being marketed as such.
Luis Villa
(A7) Yes and no? I think AI is going to be tough to deploy in useful ways. So we’re going to see growing pains. But the upside is going to be real and huge, just maybe only trivially in 2023.

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Trent Fierro
A7. In some cases, like in networking, AI is making an impact – IF the vendor chosen truly has an extensive & varied data lake to draw from. But many vendors have “AI-washed” capabilities so won’t be able to deliver against more experienced vendors in the space
Justin Emerson
A7: Orgs need data scientists, people technically capable and cognizant of AI/ML technologies, but labor market shortages have caused them to pull back on growth plans. Biggest barrier to AI in the enterprise is lack of expertise.
Brandon Gleklen
A7: Yes. Will go through a hype cycle like any other technology, and there will certainly be a "trough of disillusionment" as people realize AGI isn't literally right around the corner - but the "plateau of productivity" is going to live up to the lofty expectations.

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Robert Blumofe
A7: Unfortunately, I think AI is more likely to live down to its deafening hype, by which I mean that the negative applications are more likely to be truly impactful in the near term. There are many positive applications for AI but those are progressing more slowly. #eWEEKChat
Mike Zagorsek
A7. Less hype and more value creation. Companies are already using voice AI to make products better and decrease staffing pressure. More of that in 2023 and ramping up value.
Ryan Worobel
A7: probably not, but the hype is atmospheric, so it will still achieve some spectacular things. I think the use of AI in utilization of data will help propel companies into better data decision models. To a point made earlier, desktop BI is done.

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Peter Mattis
A7: AI won't live up to the hype in 2023, but the progress will continue. The exponential graph of AI+ML research papers by month is staggering, yet we're still in the early days. We can imagine the future impact of AI, but I don't think it will be felt in 2023.
Justine Crosby
A7. Automation, driven by AI, will enable companies to offer more flexibility to employees while allowing them to work from anywhere. But, no, not the AI of Hollywood. #eWEEKChat
Luis Villa
@luis_in_brief (A7) for example, lots of surprisingly hard user-experience questions spurred by ML—copilot is beloved in part because a lot of hard work on that. ML isn’t just going to be magic to sprinkle on existing products.

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Ben Baker
A7. Yes, I am a chatbot.
Ram Chakravarti
A7: We believe #AI is foundational requirement for every Autonomous Digital Enterprise (#ADE). It will continue to live up to the hype as it supports biz #automation by lowering costs, reducing errors, allowing faster execution & ultimately providing better customer experiences
Trent Fierro
@justinemerson Finding solutions that work versus building your own is the direction I'm seeing based on your comment. Spot on
Steven Mih
A7: Echoing others' thoughts... AI is making some pretty remarkable strides forward, but it still won't be ready for mainstream use. Lots of hypes. In other words...we will need humans to do the work :slightly_smiling_face:
Robert Blumofe
@hollandcbarry I find it a lot easy to come up with negative use cases for ChatGPT than positive ones (outside of entertainment).
Mike Zagorsek
AI is such a broad category...
Ben Baker
@Trentf_CA The AI washing is excruciating.
Chris Ehrlich
A7: No. However, the conversation is mainstreaming, which will drive functional AI innovation, business models, and funding.
Tim Callan
Q7: In 2023 perhaps not, but the beauty of AI is its continuous improvement arc is so strong. Our drive for efficiency and superior performance will keep pushing AI, and it will sneak up on all of us and start helping us often in subtle and unexpected ways.
James Maguire
Q6. What will be a big surprise in 2023 technology? What’s unexpected?
Luis Villa
(Q6) A lot of people are going to be surprised that government actually wants to regulate tech, and not just because of a “techlash”—there are real concerns in safety, AI, security, etc., not just social media.

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Holland Barry
A6 - Twitter achieves profitability by converting SF HQ into luxury condo tower.
carter busse
A6 Innovation is slowing down! Tech that helps us to innovate faster together & bring that connectivity back without being physically present.
Scott Castle
A6: (1/2) ChatGPT is going to do a lot of our coding for us. Spoke with a peer in the industry today who was using it to generate ELT scripts - notoriously tricky to hand-code - #eWEEKChat
Scott Castle
A6: (2/2) and was having considerable success. A lot of coding has become mechanical, and AI will let us software developers focus on the creative parts rather than writing yet another React control. #eWEEKChat
Ben Baker
A6. The BEA will not call a recession during 2023. Inflation rate in the U.S. is 4.5% at end of year. You heard it here first.

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James Maguire
@luis_in_brief But will gov succeed in regulating tech? Seems like a long shot.
Robert Blumofe
A6: Investments in Metaverse will create new and unexpected breakthroughs in Augmented and Virtual Reality (AR and VR). Actual metaverse usage will largely remain in the realm of gaming, but AR and VR are far more broadly applicable. #eWEEKChat
Luis Villa
@JamesMaguire Oh, absolutely. EU just moved on some of their AI regulation this morning, and they’ll move on product liability for software next year. As we learned from GDPR, what happens in Brussels spreads.

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Trent Fierro
A6. In networking I think the big surprise will be the rapidly growing adoption of #WiFi6E enabled devices & network infrastructure. Get ready! It’s quickly going from a US-centric story to a world-wide movement
James Maguire
@Benaroni It's been recorded! :)
Ram Chakravarti
A6: Organizations will continue to be surprised with how easy it is to #innovate when they can #automate mundane tasks and free up employee time to focus on more transformative projects
Peter Mattis
A6: A few years ago, Kubernetes felt like a savior. In 2023, the drawbacks and complexity of #k8s will start showing their effects in terms of usage. Lots of customers are foregoing k8s adoption and I expect to see this trend continue.
Ben Baker
@RamChakravarti2 YES, with just a little bit of prep and implementation effort, the returns on Automation are huge.
Brandon Gleklen
A6: Year of meaningful headway in two areas that have been tougher for tech adoption - healthcare and education.
Ryan Worobel
A6: maybe recency bias, but Chatbots are going to be the new buzzword but the imagination of what is possible will blow our minds in the coming year
Luis Villa
(This is why I filed it under surprises, by the way—we’re very used to DC and Brussels being mostly hands-off and/or incompetent, and that’s changing but the industry hasn’t internalized that yet.)
Robert Blumofe
@petermattis There's so much to like but maybe over hyped.
Ben Baker
I'm just going to wish all the bad predictions away. . .
Mike Zagorsek
A6. I expect we’ll see more progress in “touchless” technology. It could be a breakthrough wearable product beyond a smart watch, or an automated restaurant drive through. Voice AI interaction is now strong enough to be the primary interface for these types of products.
Jake
A6: A minimaly invasive mixed reality headset is created, and companies that play in this space explode! I've always thought mixed reality is a much more inviting experience with greater application than pure VR, but not if you look like robocop

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Trent Fierro
@luis_in_brief Hopefully not too much regulation. Hard to belive whats in someones best interest anymore...
James Maguire
@BrandonGleklen Seems like education is more of a laggard than healthcare.
Bruce Kornfeld
A6: Google exits the cloud business. GCP isn't keeping up with technology advances and Azure and AWS are just too dominant - hard for Google to make money.
Jake
@brucekornfeld I could totally see this!
Robert Blumofe
@datanerdjake Great example of what I meant by AR/VR gains powered by metaverse investment.
Trent Fierro
@rjworobel do not like chatbots, but maybe I'm in the minority
Justin Emerson
A6: Maybe not a surprise to some, but expecting 2023 to be a year of major medical breakthroughs with regards to fighting infectious disease and cancer as much of the research gains made vs COVID get applied to other areas.
Peter Mattis
@RamChakravarti2 Beyond automating mundane tasks, #ManagedServices offload non-core business value activities to external expertise, freeing up time to focus on their core competencies.
Luis Villa
@Trentf_CA Well, “too much” is in the eye of the beholder. Hard to argue we’ve been over-regulated so far.
Brandon Gleklen
agree - but I think the healthcare cloud ecosystem starts to mirror the fintech ecosystem, primarily driven be advancements in foundational layer data interoperability.
Mike Zagorsek
@justinemerson Maybe ML fighting cancer?
Ryan Worobel
@Trentf_CA I think there is a lot to be worried about, but that doesn't mean there will not be some amazing things as well
Justin Emerson
@Mizago Amongst many other advancements! But yes ML in healthcare is huge both for diagnostics and treatment development.
Peter Mattis
@brucekornfeld Google exiting the cloud business is certainly possible given their track record, but I've seen their investment up close and doubt that is going to happen.
Tim Callan
Quantum computers are going to have actual impact earlier than expected. 2023 will continue to show breakthroughs and milestones, and we will come up with new ideas for practical applications in the near future.
Steven Mih
A6: AI is making some pretty remarkable strides forward, but it still won't be ready for mainstream use. In other words...we still need humans to do the work - AI is great to break writers block tho!
Chris Ehrlich
A6: The legal industry, industry associations, governments, and security companies will begin to modulate emerging AI.
Tim Callan
@rjworobel A6: I agree. We already see the seamless blending of AI-based and human chat as a best practice. In 2023 this will become the norm, and the line between the two will continue to blur. As the AI experience becomes better, we will cease to care about this distinction.
Tim Callan
@mih_steven We will still need humans, but AI can jump in and make them more efficient through recommendations, anticipating their reactions, and completely taking over simple tasks. We are well on our way to human/machine hybrid work product as normal and accepted output.