yes, but at the same time, some customers will resist change. you also have to look to the future and see the trends in the market even if your customers don't - going back to the #apple example
Everything the customer experiences is part of your product: sales, website, visuals, comments, competition, service, support #prodmgmt must be on top of it to align communications & #custexp
@linkedin skill endorsements have no meaning. Linkedin thought crowd authenticated info about your career was valuable - not. instead, it diluted value @gjosefsberg@socialchorus
PS2: Gal Josefsberg, VP Product Management, Social Chorus on Metrics & More PS2: Gal has an amazing history in Product Management. He originally started at Blue Pumpkin Software as a Systems Engineer before moving up to a Product Marketing Manager role. From there he became a Sr. Product Manager at Witness Systems when they ...