DOES20

   4 years ago
#DOES20DOES20DevOps Enterprise Summit 2020
   4 years ago
#DOES20DOES20DevOps Enterprise Summit 2020
Gene Kim
What are the most surprising differences in the work dynamics when everyone is working from home?
Elisabeth Hendrickson
one of my favorite things is meeting everyone's pets and kids!
Chris
People seem to be working more. Have to make sure that everyone is setting boundaries to make sure that they aren't over doing it.
Paula Thrasher
More meetings but shorter meetings. Not sure if that is a good thing or not
Chris
We've had one of our managers dress up in costume every day since the pandemic started. She'll pop into people's conference calls and brighten everyone's day
Stephen
There's more pressure to handle issues asynchronously, which is GREAT. Most things don't need a meeting!
Paula Thrasher
The chat tools are more important. Before the chat tools were engineers only - managers sent email. That culture changed fast.
Dave Stanke
It's much easier to let meetings run long--nobody's knocking on the conference room door. That can be a good and a bad thing.
Ben Grinnell
Managing a large number of multiple distributed teams I've found I know most of my team members better now
Arun N
Remote work has been a great leveler. Everyone globally is same! This enables everyone to contribute their best!
Dave Stanke
@indfo Unless you have kids. ;-)
Ben Grinnell
Also mixed teams with people in the UK and US has become more viable
Gene Kim
That's super interesting, @mickfeech — there's some amazing data from GitHub about how OSS contributions are up, more commits, faster pull request merges, etc. cc @nicolefv
Chris
@paula_thrasher We've used that extra time not "in meetings" just to converse like we would if were in the office during the "hallway" coversations.
Arun N
@davidstanke Kids too have become part of the team now. They show up as guests in many meetings
Ben Grinnell
@davidstanke my neighbour has 5 kids under 10 include twins at 2 years old. Working from home isn't viable for some
Gene Kim
I'm also stunned by the fact of how easily our entire day can be spent in online meetings. @jonsmart jokes that his entire day is wake up, Zoom calls, eat, Zoom calls, eat, sleep. Repeat. :)
Matt K. Parker
The transaction cost has gone up AND down. We can communicate asynchronously with all kinds of tools, lowering the transaction cost. But video conferencing raises the interaction cost, as we fail to capture the non-verbal fidelity of in-person interactions.
Dave Mangot
I usually distinguish between distributed teams and remote workers. Remote implies that there are in and out groups. Distributed teams means we're all equal, which can be a strange feeling for people used to interacting with those who are "remote"!
Gene Kim
@realMattKParker So true. The complicated math of finding the mode of interactions required to achieve goals.
Jonathan Smart
On the upside, it is easier to meet with a range of people, from a range of locations, more easily, with fewer carbon emissions!
Jonathan Smart
I think it's great that expectations have changed. I hope that gone are the days of hopping on a plane from UK to Switzerland for a one hour meeting...
Kate Chapman 🐥
My team was already working from home. Our challenge has been replicating the energy of the offsites we previously had where everyone came together a couple times a year. We've been doing them virtually which has helped.
Paula Thrasher
@mickfeech I've found that the "meeting all the time" leaves out chat time, so I explicitly make time for old fashioned 1:1 more often
Marcello Marrocos ∞
It's weirdo, but with all this situation and staying physically apart to each other, I feel more connected with most of my colleagues.
Dave Mangot
@wonderchook I was blown away that people were able to replicate the energy of offsites in a distributed setting. The amount of thought people put in was incredible! https://t.co/QGkNwKcktQ?amp=1
https://t.co/QGkNwKcktQ
https://bryter.io/press-news/how-to-host-a-virtual-company-gathering-that-creates-magic/
Kate Chapman 🐥
@davemangot we had a great virtual offsite last week for my team. Some of the feedback was "it didn't even feel like a work week, but we got so much done." We even ended playing a game online together
DevOps Enterprise Summit
First question: With the advent of remote work, how can technology leaders best enable collaboration among their teams?
Thomas A. McGonagle
Be Present, Be Honest, and Be True to Themselves
Paula Thrasher
Clear goals and context are more important than ever. Leadership sets the vision
Marcello Marrocos ∞
Be open to new ideas, experimentation, and respect each ones individual needs.
Chris
Providing more opportunities for asynchronous work. Tooling has been super important for us, Slack has been an amazing enabler for us.
Ben Grinnell
its made lots of things easier. Most meetings were difficult to collaborate properly with half the group in the room and half on VC. Now, no-one has an excuse and everyone can contribute
Dave Mangot
in office work is generally synchronous, but the best distributed teams learn to work asynchronously. That's why things like Slack work so well. Sync work still has it's place, but teams need to learn to "loosely coupled" collaboration!
Marcello Marrocos ∞
It's always good to remember that its not a simple "remote work" situation, but in the middle of a pandemic with so many other things to handle and worry.
Paula Thrasher
There is new opportunity to collaborate - teams are no longer geography defined, and for many organizations equalizing that silo has helped
Matt K. Parker
Listen to them. Front-line software makers are facing a whole new world of challenges. Work life and family life have collided like never before, and support for them begins with empathy.
Ben Grinnell
on thing I didn't expect, people have become a lot more punctual - can't blame the traffic ;-)
Stephen
Connecting the right people in the right way. We do a lot of pair programming, small group sync-ups, breakout slack channels. These are useful in ordinary times, but particularly so noow.
Dave Mangot
@Ben_Grinnell at the same time, we need to allow them to be LESS punctual, because lord knows what some people are going through at home with children, pets, etc.
Jonathan Smart
clear outcomes. Ensure that regular 'wellness breaks' are being built in, to step away from a day of Zoom. And regular check ins esp. with those in less fortunate circumstances, for example living and working from one room
Paula Thrasher
@Ben_Grinnell I agree - everyone remote is actually tenfold easier than half and half (or worse - everyone in person and one on the phone)
DevOps Enterprise Summit
Hello everyone! Thanks for joining today!
Ben Grinnell
Thanks for having us, looking forward to it
Chris
Very excited to be here today!
Jonathan Smart
Looking forward to it