know15

Luddy, who is the founder of #ServiceNow, wants everybody in all walks of life using its platform. To do that, he says, it has to be easier to work through it than not to. Live now on #theCUBE from #Know15

Google has re-written every line of code of the original search engine -
@Fred_Luddy on #theCUBE f/ @ServiceNow #Know15

Apple had the guts to walk away from what was good before that isn't good now -
@Fred_Luddy on #theCUBE f/ @ServiceNow #Know15

HTML5 is fundamental for the desktop -
@Fred_Luddy on #theCUBE f/ @ServiceNow #Know15

Most tech companies do not want to take risks, they just make incremental changes on old products says Fred Luddy, #ServiceNow founder and CPO on #theCUBE from #Know15.

Native Mobile app gave us access to device capabilities -
@Fred_Luddy on #theCUBE f/ @ServiceNow #Know15

We've had programmable thermostats for decades, but no one programmed them, until @Nest rethought the whole thing -
@Fred_Luddy on #theCUBE f/ @ServiceNow #Know15

It's going to be a great era of discovery, the combination of having the data, computing power, combined with the context -
@Fred_Luddy on #theCUBE f/ @ServiceNow #Know15

IoT is not about controlling a lightbulb from your smartphone. It's about changing how we do things because we were constrained when things could not communicate. @Fred_Luddy on #theCUBE from @ServiceNow #Know15

The opportunity in Health Care is enormous. We spend 1/6 of our economy on trying to keep people healthy -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

What would be the value of Friendster today? -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

Many of these things (consumer plays) make sense, until something else comes along that's better -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

Our Big Challenge, & Opportunity we're most intrigued & inspired about, is figuring out what we can do with mobile, that we can't even do with a desktop -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

We watch B2C as they've very innovative, pure technology developments, and listen to our customers -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

People who work in this tech area, work a lot. #Know is a great opportunity to learn from peers -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

"We've created Oceans of opportunity for people at all levels." -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

"For so many things, and so many processes that you want to automate, ServiceNow is the perfect platform." -
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

Applause for Fred.
As always, thanks for stopping by.
@Fred_Luddy LIVE on #theCUBE f/ @ServiceNow #Know15

just had fantastic conversation with @fred_luddy founder of servicenow

.@SEHGator > "Enterprise grade is all about service availability"

.@SEHGator > "I've been to other conferences, lots of 'we'll try harder', that not the case here. I hear 'Thank Yous' from our customers"

.@SEHGator > "With express, there are no services involved. You just get started"

.@SEHGator > "Bottom threshold, about 10 - 15 people in the department"

Schvimmer @SEHGator sees a TAM of $4 B in ServiceNow's top 15 markets. So lots of headroom.

.@SEHGator > "SMBs are early adopters, the first to ask 'why do we own this equipment?' They're all in on the cloud."

@SEHGator built an HR alpp in an hour on ServiceNow Express with no actual coding. #Know15.

@SEHGataor > Right now we're all about configuration, not development. Who has the IP knowledge to maintain the system.

1/ "Work needs to be done faster than ever before, the old, heavyweight tools weren't built for today's works schedule"

2/ "It's no longer a project a year, but perhaps a project a day. Old heavy tools weren't built for that"

Classic project management tools, 'nagware'

"We can never build everything. There are others with domain expertise who are building apps on the platform"
@TheWrightView on #theCUBE f/ @ServiceNow #Know15

"Software that you use outside of the enterprise is better than the software you use in the enterprise"
@TheWrightView on #theCUBE f/ @ServiceNow #Know15

"Why couldn't we reinvent the way people interact with enterprise software?"
@TheWrightView on #theCUBE f/ @ServiceNow #Know15

The disconnect in IT is that software you use outside the enterprise is better than what you use inside -- Dave Wright @TheWrightView, #ServiceNow on #theCUBE from #Know15

"The innovation is providing structure where there wasn't structure"
@TheWrightView on #theCUBE f/ @ServiceNow #Know15

. @BertLatamore Innovation is having a viable system of engagement & system of record

"The challenge is not to emulate what others are doing but to move ahead of it" Dave Wright @TheWrightView on #theCUBE from #ServiceNow #Know15

. @BertLatamore I think the big thing this event is "private instances" for developers #unleashinginnovation

I start with something I do often that frustrates me like checking into a hotel and try to find a better way -- Dave Wright @TheWrightView on #theCUBE from #ServiceNow #Know15

I'm very impressed with the platform for ServiceNow

@furrier Q: Where is ServiceNow taking its users that is different from where they are now? Microservices? External business cloud? Internal devops reorganization?

"The enterprise needs a rock solid foundation that they can trust."
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15

"More and more applications are going to be developed by the community."
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15

"Built something that was intended to be delivered to the entire enterprise."
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15

"Security is our primary focus"
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15 #RSAC

"Security is our primary focus.... We involve third parties and customers in test, audit, etc." Dan McGett, COO @ServiceNow on #theCUBE at #Know15

"We're not shy, we love a third set of eyes looking at things"
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15 #RSAC

"We only do one thing, host ServiceNow instances."
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15

ServiceNow enables guys like me who maybe are greatly good at Excel macros, to go in and make my vision [of an application] real." Dan McGett, COO, @ServiceNow on #theCUBE from #Know15.

"We are investing to keep ahead of our customer demand"
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15 $NOW

"We are investing to sustain the growth of the company, because we're just getting started"
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15 $NOW

"We're you're talking about managing work across the enterprise, .... we have the architecture that will scale"
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15 $NOW

"We want to remove the worry, about putting your enterprise data in our cloud"
Dan McGee, COO, @ServiceNow on #theCUBE f/ #Know15 $NOW

Edge encryption lets #ServiceNow customers encrypt sensitive data before it goes onto the ServiceNow cloud so that no one else, including ServiceNow, can decrypt it. Dan McGee, COO @ServiceNow on #theCUBE at #Know15 $NOW