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7/24 TechTalk Soundbites

CSCers join us as we discuss CSC's Integrated Technology Portfolio progress and next steps.

#csctechtalk @richrebajr @phowarth001 @jpetrassi cloud cyber bigdata

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Chris Wiesinger23

Our story comes across as (appropriately) technology-focused, but is perhaps missing a thread on the softer skills and sensibilities required to help us (and our clients) cope with rapid change.

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In this session - yes; In general I'd challenge you on this - I'd say we're of course not where we want to be (as always) but we're definitely on the right path combining industry & process expertise with technology excellence

Completely agree with you there. Where's the industry cut, the "business problem" perspective.

Chris Wiesinger

@ChrisFangmann Where can we review our "soft" story? Because the soft stuff is actually the hardest of all.

Getting to the right skills is also part of Tech Transformation - we can always chat about that - just reach out sometime next week if you like

(and this includes the "soft" story)

Right, this brief was focused on the "right side" of the diagram, the "left side" of the diagram (People + Process) where we actually execute the transformation is also a CSC strength - we'll need to focus on that in a future brief

but most of the skills we focus on are still the hard ones.. I agree soft skills and culture is the toughest to transform

@scronizer ...Part of this effect can be achieve by Applying Challenger Approach...

this is what the LEF calls the double deep employee - with the technical knowledge and the business insights and how to craete the vison/art of the possible

@phowarth001 we need double-deep skills but they can still be hard-hard

it's where I think we will need to differentiate as more and more commodity content needs to be applied in innovative ways

agree, thats where you get a competitive advantage using commodity

Great point. From a daily work perspective, I am seeing more demands from our AGMs and CREs for industry pain points and business driver discussions about their clients, as a result of our new Sales Enablement initiative

@ArthurLiu9 the answer is double-deep again - explain our clients how our new technology approach supports increase of business - not just relief of pain

This is exactly where the marriage of CSC's tech capability and the sales organization needs to be more integrated. There's still such a disconnect between both sides of the house. There needs to be a fusion taking place.

@scronizer agree, we need to make sure we bring our technology innovations to the clients and thats through the sales org

@scronizer Agreed... we also need to include the industry/vertical perspective.

@scronizer A fusion is definitely needed, there should be more cross pollination between the two areas to get things better aligned.

@rickwilhelm @scronizer Agreed, industry/vertical needs to be part of the fusion alignment as well

Oracle is pushing their Engineered Solution - M6-32 SuperCluster with Infiniband and Exadata. How do we square Oracles approach with the low cost infrastructure presented by Rich?

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one of the other elements in "big red diagram" infrastructure is Transactional Converged Infrastructure - there is still a key need for converged infra in transactional systems - but because of web scale disruption we focused our brief there

@richrebajr Horses for courses I presume

Not sure we need to reconcile... they have quite different design centers and philosophies.

Graham Chastney

diversity in the infrastructure is still going to be an issue, particularly with vendors wanting to own the whole stack like Oracle. Ultimately I don't think that the engineered system approach will work out for Oracle.

I think this point can be expanded as what are the business scenarios where a appliance-based solution might apply... Regulated Industries (i.e Utilities) with critical billing cycles could be a niche....

What can we do to accelerate advances in our integrated technology portfolio for ourselves, our clients, and our partners?

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As stated in earlier chats: We're getting a real lot better in including our partners, but we're (in my view) still a bit short in onboarding our clients during shape/creation phase of our offerings

@ChrisFangmann co-X is important. collaborate, co-innovate, co-create - work together as virtual teams with partners and clients and engage

and we talked about soft earlier - I think we are talking about a culture change in certain parts of the organisation. We are working with people and that is difficult.

I believe being use-case/process driven, specifically by next-gen deals and leads pursuing...

transparency and sharing accelerates advances - whether internally, with clients, or partners

@ernestoldiaz Yes, Ernesto - if we keep the "re-usable platform" approach in mind and engage our clients, partners and ourselves on business scenario driven solutions we get there

As @scronizer noted in comment to a thread below, there needs to be a fusion between tech and sales, and as @rickwilhelm then added, with a verticalized viewpoint. I also think that our Client Zero strategy is helping with this as well.

Heather Simpson 🌈🍃6

Thanks to all who joined us today! Some good, thoughtful discussion and commentary. And special thanks to our speakers, @rrebajr and @jpetrassi. Catch the hangout replay here and keep it going: https://plus.google....

July 24th Tech Talk Soundbites: CSC's Integrated Technology Portfolio - Google+
+CSC Integrated Technology Portfolio is the cornerstone of our technology and "Next Gen" go-to-market transformation. Understanding this blueprint will be fundamental to our roles, skills development and strategic direction in the near future as we d...

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as always a blast!

Thanks for organizing - always a pleasure :-)

Heather Simpson 🌈🍃

Thanks goes to @phowarth001 and @richrebajr and @jpetrassi --each becoming super adept at these hangouts and #crowdchats!

@ChrisFangmann +1

Chris Fangmann6

@richrebajr You are just making an extremely important point: DevOps is about a mindset and culture, a lot less about technology. How do we ensure implementation across @CSC ? I'd say this is a point where e.g. for internal support Customer 0 is not there

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Abhishek Khandelwal, PMP

I am totally with you on this, we should have a plan or a vision which could be shared on how we want to implement DevOps across @CSC

I have had talks with both GIS and GBS in my region about training plans for this FY - and have told both to understand what the "others" do and go talk more to them

connect with @rickwelhelm and Kristie Grinnell - they are leading the charge in work stream 6c (Lean Delivery)

Lead by example, pick team members who'll take your example and have followers in our company. #JDI

Very good reference: The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

@richrebajr Yes... working on both DevOps and Lean Delivery (w/ Kristie)

@rickwilhelm are you available for a quick call next week? Would like to discuss Thread B with you

This week likely better... ping me.

@rickwilhelm will do

We expect that the arrival of “good enough” immersion like Oculus Rift, Kinect v2, and google cardboard will let us build experience labs that let us try things without the cost and delay of physical systems. This will expedite effective co-creation

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and (oculus being an example) add in all the great inexpensive, creative startups we all have access to - crowd ideation, crowd creation, crowd funding

Consider also the 3D libraries that we can build on such as https://3dwarehouse....

There is big benefit to operating in the digital world: easy copying, easy transmission, and easy scaling

well... Oculus is MORE than good enough for me. :-)

The thrust to cloud-based apps reminds me of the days of the mainframe - the endpoint has merely changed from a TN3270 to some sort of browser on some sort of device. Of course the endpoint still needs to be present.

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At this level you are right - over some decades we moved from terminal/mainframe to client/server and now to mobile/cloud. Challenges are (amongst others) amount & speed of data, always online, fast analytics, cybersecurity....

Certainly both use a shared platform... one big difference is the 'scale out' capabilities of cloud-based platforms