csctechtalk

May 27 CSCTechTalk
CSCers: Join our Tech Transformation Leaders for a lively discussion about all things #csctechtalk
   10 years ago
#csctechtalkApril Tech TalkCSCers: Join our Tech Transformation leaders for a lively discussion about all things #csctechtalk
   10 years ago
#csctechtalk6/26 TechTalk SoundbitesCSCers join our TechTalk around CSC in Open Source
Dan Hushon
What will you present to the #SharkTank at #csctechtalk TechCom!
Dan Hushon
sorry, not present, PITCH! are you a startup?
Michael Nelson
Offering trajectory to get to Next Generation Data Center
Dan Hushon
@mgncsc vcool! SDx on OCP defined infra?
Michael Nelson
Foundation requirements, those that are high level enablers and those that are potential next gen offerings.
Dan Hushon
@mgncsc can you define the black box?
Michael Nelson
SDx as an enabler is important, but there are 5 disruptors that we are considering that cause the direction change ....
Dan Hushon
Core Networking, Power/Cooling, Control Plane, Shared Services (OSS/BSS)...
Michael Nelson
The driver is to get to a "One CSC" PoV, but the disruptors are things like mobile and machine, analytics and big data, consumption of the resources necessary to deliver an entirely new devops experience, etc.
Michael Nelson
Put on top of that, an urgent need to be competitive with infrastructure in new ways, like development with OpenStack on the commodity side of DevOps and lower cost Cloud solutions.
Michael Nelson
THEN, all of this infrastructure has to be machined with CyberSecurity in mind.
Dan Hushon
@mgncsc Sure workload shifts, logging/audit requirements, WAN/connectivity requirements and of course #TDD, #CD to stylistically improve Agility with Consistency
Michael Nelson
No doubt, we're working with AT&T right now on NetBond that can do a LOT for us in the future. It gets us into the realm of brokerage of services in ways not easily possible before.
Dan Hushon
Cloud vpn connect from @ATT via #netbond is connecting our customers to their clouds inc @MSFT, @Salesforce, ...
Michael Nelson
OSS/BSS, previously Service Management, becomes the principle means for us to generate a "One CSC" face for the customer. The portal mechanism, integrated with ServiceNow and our managed services behind it paints that picture.
Chris Knepper
#sharktank explore building a SM Agility adapter to support hybrid cloud mgmt for SaaS solutions (O365, SalesForce, ServiceNow, WorkDay, Google Apps)
Michael Nelson
Developing those blueprints that can run on any abstracted hardware will revolutionize the industry.
Ernesto Diaz
How to leverage our Partners electronic channels to get insights from them in one single place...don’t go after the data... Let the information comes to You.
Dan Hushon
Federated Big Data over Secure pipes?
Brian Wallace
@ernestoldiaz Key capability as we extend the enterprise boundaries and become more Outside-In
Dan Hushon
Thread D: "Applications" connect user experience end to end... Software eats the world, everyone is a developer via @rcinterests
Dan Hushon
vertical IP mixes with as a Service delivery via a Global Delivery Network
Dan Hushon
enterprise app store mixes with open garden to deliver enhanced time to value for customers
Howard Smith
Connecting UX end to end is a process - transactional multi-participant distributed persistent
Howard Smith
Macro piece above UX is CX - services blueprinting - front of stage, back stage, evidence
Dave Elsworth
everyone is a developer, everyone is a UXer. UX & CX is core to what we do.
Dan Hushon
@DavElsworth don't make an engineer a designer...
Rich Carreau
Fuse the Designer and the engineer that brings us devops with deployment elegance
Dan Hushon
yes, but they are distinct disciplines on one integrated team -> small team of specialists!
Dave Elsworth
Agree, didn't mean that engineers are designers but everyone has their part to play and can provide input into creating amazing UX. Engineers can tell us what's possible & make it real.
Erika Olimpiew
context-aware intelligent software in everyday apps and everyday things
Howard Smith
UX is now a discipline, very few can do this, see how IBM is responding
Howard Smith
CX is different, more a macro view of an offering from the pov of the customer, good methods available
Bill Ohnemus
We could use some expertise in both directions - engineers need to understand UX and UX experts need to understand some of the engineering
Rick Munoz
@eolimpiew agreed. It's about the context of the user experience. Users don't experience apps in isolation; it's how those apps fit into their entire daily experience (be it life or work)
Rick Munoz
@smithh I would put even a higher macro view - the overall person experience - not just a single app but how things operate within their entire life experience. Too often apps get designed from a "screen" perspective, not a true human perspective.
Chris Knepper
engineers and designers have really different/valuable perspectives; we have a handful of rockstar UX designers in
Martin Lee
@smithh Agree, Howard, UX is a necessary discipline going forward.
Lisa Braun
See @eolimpiew report on Apps rEvolution: www.csc.com/appsrevo... All about UX, APIs, mobility, context...
Apps rEvolution
With the arrival of the post-PC era, apps – not infrastructure – are taking the lead. In this report from CSC's Technology Offce, we examine the rush to APIs, DIY development, context-aware apps and more.
Erika Olimpiew
Yes, and also about the use of artificial intelligence in appsto make them self-aware and proactive
Chris Knepper
what is the right ratio of UX to dev? I really like the 42six model where UX is a shared resource across the group -- a good model for other groups
Rick Munoz
@smithh I'm guessing that you are referring to the broader discipline of UX - including elelements enthographic, anthrological, and even industrial design domains.
Rick Wilhelm
Somewhat of a false dichotomy... Dev needs to sweat UX... UX needs to worry about Dev
Bill Ohnemus
Bad dev yields bad UX even if it's pretty... also agree that UX is more than just good screen design.
Bill Ohnemus
Google used something like the 42Six method, I think. That might stretch our UX folks a bit thin, though
Rick Wilhelm
yes... the best UX is about the sum of the UI parts
Dan Hushon
Thread F: Infrastructure Platform layers with @timdooley5... wildly improve datacenter agility, utilization and alignment with emergent platforms/workloads
Chris Neale
Yes! Turbo charge ageing customer infra by migrating to our Bizcloud or partner cloud. Give them mobility not just for end users but for their workloads too. #endtoendmobility
Michael Nelson
Orchestration and Automation at Extreme levels. VMware, OpenStack, Puppet, Chef become tools of the trade.
Dan Hushon
What else is in your Tradeperson's Bag?
Chris Fangmann
Yes! And let's go back to all customers where we lost in the last 2 years because of not being agile in infrastructure service provision
Chris Knepper
infra agility also provides our clients with a cyber strategy as the attack vectors could potentially change frequently, thwarting a cyber attack
Michael Nelson
Software Defined Networking, OpenFlow, NSX/Nicira, ACI. Software Defined Storage, ViPR, CEPH, ScaleIO, VSan. Hypervisors (and more than one).
Michael Nelson
Puppet doing all sorts of scripted management of infrastructure. ServiceMesh, of course!
Dan Hushon
on cyber... i contend that a full vertical and longitudinal audit trail as devops (no hands) can provide is a powerful cyber audit capability that is historically missing
Chris Neale
A library. Same operation, translated into each toolset. New activity, new entry. There will be new tools too. #AgnosticToolkitIsTheFutue
Michael Nelson
Operational runbooks described in Puppet and you're right, CyberSecurity has to be built in.
Chris Neale
Right workload, right cloud (implying right hypervisor ;-)
Rich Carreau
I agree with Dan that logs will become more attractive to the business value areas, when we can remove the curtain of opacity as DC only assets
Michael Nelson
But, with machine data, analytics may well move to the edge again...
Michael Nelson
Point being, it may not be exclusively about the DC...
Bob Slook
automate, automate & automate some more. A little policy enforcement and you have something.
Rick Wilhelm
yes... and separate mechanism from policy to facilitate/accelerate automation
Bob Slook
The more you automate the less chance of human error.
Rick Wilhelm
and the more visible the human errors are
Dan Hushon
mike, nothing is about the DataCenter any more... it's about the network and the service, the data center is just long term debt or an attractive lease if near information sources/consumers!
Rick Munoz
@bslook Agreed. This also applies to the application and operation level, not just in infrastructure level. Automated provisioning is just one arrow in the quiver.
Stu Downes
and those services need to meet the needs of our target market - and those needs are diverse from NPS through FS through Healthcare through Diversified. Easier with cloud but still CSC Value to bring to play
Tim Dooley
We need to get back to being proactive with a frank, pragmatic and independent CSC point of view, and being a trusted adviser to all our clients
Tim Dooley
It's good to see we have such a strong focus on automation and orchestration at techcom - expecting some very collaborative sessions
Brian Wallace
Agree Tim, this is key to cost, quality, agility, innovation,....
Soren Helsted
and lets get those new automated systems in a price range where they can actually be sold
Tim Dooley
absolutely - but we also need to be able to clearly articulate and quantify the value they bring to support any sale