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Multicloud Challenges
JOIN US: Discuss best practices for overcoming multicloud challenges.
   a month ago
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James Maguire
Q4. How do you recommend fixing the challenge(s) you pointed out?
Chris Ehrlich
A4: Proactive market standardization, building with open-source, built-in security, and security vendors as secondary measure
BMC Software
A4: Adopting tools that accurately map the business service across the #stack, ingest a large volume, wide-variety of #data (metrics, events, logs) from multiple sources & use #AI-powered intelligence, #ML & analytics to proactively prevent & quickly fix issues.
Ram Venkatesh
@Chris_Ehrlich completely agree, open is the best way to avoid trading off one type of lock-in for another
Ramesh Prabagaran
First deep breaths always help :-). But in all seriousness, invest in a layer on top of cloud-native capabilities. Think about how to achieve outcomes / experience / simplicity. We have several examples of this - Terraform for IaC, Redis / snowflake for data/DB
Chris Ehrlich
A4: Also, specialist vendors will solve the central management issue. The opportunity to own the category is too large to leave unsolved.

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James Maguire
@ramesh Is this top layer a management layer?
Ramesh Prabagaran
@Chris_Ehrlich +1 for using opensource and strive for some level of standardization. Challenge is knowing when to use cloud-native (because of its advantages) vs when to invest on top
Michael Liebow
A4. there's a serious resistence to change that is preventing orgs from capitalizing on new technology.
Ramesh Prabagaran
Management & visibility certainly, but it cloud also be a shim on top of core capabilities. In the infrastructure space, this could mean security APIs, proxies etc. Ultimately you want to operating on top of this common layer - not the underlying constructs
BMC Software
@ramsba When adding a top layer across different cloud environments is important and key is mapping that to business services.
Michael Liebow
you can always hire a bunch of consultants. :-) But seriously, orgs need to take responsibility and establish a Dev_Sec_Fin_Ops approach with consistent policy, security and oversight.
Michael Liebow
@cloudDay_2 critically important to realize that the vendors, skills, tools, workflows that worked for you in the past, don't necessarily apply to the future.
James Maguire
Q7. What’s a big myth associated with multicloud?
Ramesh Prabagaran
A7: (1) Multicloud does not solve vendor lockin (2) Multicloud does not mean you are free to move workloads on a whim (3) Multicloud does not magically provide resilience or solve complexity...infact it only makes it worse
BMC Software
A7: Myth: It’s all about the costs. While cost efficiencies are part of the equation, having a #multicloud strategy isn’t strictly about $$ but about optimizing fit for your needs. It’s about efficiently & effectively delivering your service or application first & foremost
James Maguire
@bmcsoftware Indeed. I think cloud was sold early on as a cost saver, but it's never been the real value. Instead, think scale and function.
Chris Ehrlich
A7: Flexibility will result in efficiencies. Multiple engagements can grow to unnecessary or mismanaged spend.
Michael Liebow
@ramsba yes. no magic bullet. and abstraction and layers only create more complexity, latency, cost. Best execution venue still wins.
Ramesh Prabagaran
@bmcsoftware ...and I have my cloud-provider's bill to prove it :-)
Bernard Golden
A7 That's there's an easy button to make it happen. https://www.crowdchat.net/s/96a7k
https://www.crowdchat.net/s/96a7k

James Maguire
@bernardgolden We all want that button! Does it have AI? :)
Bernard Golden
Next version of button
Michael Liebow
you're going to have multiple cloud providers in your shop regardless of best intent. There are no central IT dictates -- BUs will do what they want because they can.
Ramesh Prabagaran
@cloudDay_2 That BU piece is golden. Seen too many cases where BUs are simply given autonomy to choose cloud & region as the need dictates. Tough job for central IT team if there needs to be one
Ram Venkatesh
Autonomy is like entropy, there is only one direction in reality, central teams need to accept this and plan for it. More governance, less mandates
James Maguire
Q5. What Best Practices advice would you give to companies to optimize their multicloud deployment?
BMC Software
A5: My advice - cost optimization is not a 1-time event. Orgs planning to move from on-prem to #cloud need to look at costs & optimize not only their choice of cloud platform but how best to adopt their chosen platform and continuously adapt.
Ramesh Prabagaran
A5: If a company is in the optimization phase without a solid architecture or operating model underneath, then I'd start with the arch / ops first. But assume they have the arch, team structure and operating model down ... then few things that I've seen across co
Ramesh Prabagaran
Arch - choose what u want to consume cloud-native, vs what will be layer on top
Chris Ehrlich
A5: Devise cloud strategy and architecture based on vendor strengths and in-house needs in your niche. Align with a true partner that is forming public partnerships with other cloud providers.
Bernard Golden
A5: I always suggest separating app-specific functionality and artifacts from core systems (monitoring, security components, IAM, etc.). Ensure consistency across core systems and then let app-specific choices be made to achieve specific functionality
Ramesh Prabagaran
Team - invest in a cloud center of excellence COE for good X-functional decision making.
Ramesh Prabagaran
Ops - have a good mix of domain expertise and programmability. If you strive too far right or left, you'll have a mess.
Ram Venkatesh
A5: If your use cases warrant multicloud, embrace it. Optimize for the business outcome rather than platform feature / function type tradeoffs.

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Bernard Golden
A5 Example of app-specific functionality is database choice. I don't think there's any advantage in a company operating its own, say, MySQL implementation rather than letting an app use a managed MySQL service. More important is ensuring sec reqs for database imp
BMC Software
A5: In a #datacenter world it was all about one-time or periodic #Capex optimization. With #multicloud, it really becomes a challenge of continuous Opex optimization - so you're not surprised by that cloud bill at the end of the month.
Ramesh Prabagaran
@BMCSoftware Spot on - The "continuous" part of this is the hard part. Doing this one time is great but waking up next day to see a completely different set of optimizations screws this up.
Ram Venkatesh
A5 @bernardgolden great point. Don't use least common denominator thinking to stay "cloud neutral", its about being "cloud leveraged" to help your business get the best outcome

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Michael Liebow
A5 reskill your people, ruthlessly standardize, set policy, enable the business to succeed.
Ram Venkatesh
A5 Establish the right metrics so you can tell if multicloud is the right option for your company, and if your implementation is actually yielding the results you are after.
James Maguire
Q6. What’s the relationship between multicloud and hybrid cloud? In a multicloud world, why do some cloud providers focus on ‘hybrid cloud’? I'm simply curious :)
Ramesh Prabagaran
A6. Unless you are a company that was formed in the last 3-5 years, hybrid cloud is the normal - onprem + lots of public cloud. Public cloud piece here could be multicloud, single cloud etc.
BMC Software
A6: In my experience, large enterprises are rarely 1-cloud only shops. The reality is that most customers are "hybrid multicloud" - i.e., they have some applications & infrastructure in data centers that they manage & the rest are spread across multiple public cloud platforms.
James Maguire
@bmcsoftware This does appear to be true: "The reality is that most customers are "hybrid multicloud""
Ramesh Prabagaran
Now unless the onprem piece is <10% of the problem, you want to have consistency in operations - so naturally cloud providers focus there ... 2 viewpoints here. Cloud-Out (vs) Onprem-in - choices will differ depending on center of gravity
Michael Liebow
There's too many BS terms floating around, generated by vendors that want to sell old stuff. @JamesMaguire
Bernard Golden
A6 As others have said, all enterprises have significant on-prem environments, so "hybrid." What I find interesting is how many enterprises are planning to completely exit their own data centers and move everything to public cloud.
Chris Ehrlich
A6: Hybrid cloud strategy invites multicloud solutions. Multicloud vendors focus on hybrid, because prospects looking at the hybrid model are primed for change and a partner.
Ramesh Prabagaran
@cloudDay_2 The marketing teams will be up in arms desperately seeking to show differentiation - but agree with you 100%. Too much focus on terminology and we haven't even touched "Edge" yet
Michael Liebow
We live in a hetergenous world with lots of old and new. Important we leverage the old, not dismiss it, but actively seek to pay down tech debt and build new, leveraging the latest, greatest. Talent is attracted to the latter, not the former.
Bernard Golden
A6: Biggest challenge with hybrid is orgs would love to make on-prem cloud-capable, but legacy environments (and esp) control plane make that very challenging. That's why hypercloud providers exist!
Michael Liebow
I'm more interested in cross-cloud solutions than multi-this or that. Focus on security, policy, governance, standards, cost -- that's critical to create value from tech investments.
BMC Software
@bernardgolden It's easier said than done for those companies. Hybrid is here to stay for the foreseeable future.
Michael Liebow
Vendors use hybrid to rationalize their old stuff -- survive another day. There's no doubt there are enterprise requirements at the edge, in remaining DCs and in the public cloud.