HybridCloudChat

I like this! I think we need to stop avoiding the challenge. With the #EMCHybridCloud and #vcloudair you can be working with LOB partners and developers in days, while retaining control. It's time to stop talking about cloud and deliver #hybridcloudchat

A CIO today has to focus on the fastest time to QUALITY. How do I deliver agile, time to market value, and retain my governance, control and compliance. Either/Or isn't good enough. #hybridcloudchat

Sometimes you just have to deliver something - MVP

l IT needs to ensure and quantify value to the business. On or off premises if not adding value it's adding cost

Good point @victorforde , only do that which brings value. Cost can be financial, reputational or even time lost to do more beneficial things.

This makes mapping business services to app services critica and having service catalogue

@victorforde We need you guys to help customer with that!! :)

@victorforde 100% agree. #vce can help through the business value assessment tool which clearly helps you ID the value

Yes indeed. Conversations started and as @nigelmou said earlier new skills needed

@nigelmou Is that an online assessment tool? Can you share URL?

While some departments are aligned in their need for public cloud services, we see variation in perceived risks with using public cloud. What do you see as the main concern for LOBs procuring their own public cloud services?

Almost 50% within the Manufacturing industry are highly concerned with the consequence of data loss. Be great to hear what participants see as the risks in their industry

Unsurprising to see the FS industry greatly concerned about reputational loss - for retail it's financial loss

Here's a simple question: If you have lost control over the control and even location of your data, how do you even begin to address the risk and management of things like changes to privacy laws that may affect your business? #hybridcloudchat

@RoboJL Loss of intellectual property for industries like manufacturing and pharmaceuticals can be a lot more damaging than large volumes of stolen credit cards in retail

But let's remind ourselves that the main reason people are ignoring these risks is because of the value taking them brings. What is better is a way to mitigate risk and deliver the value #hybridcloudchat

@RikMunro Addressing risk at the beginning before moving sensitive data to the cloud has to be the first step

@RikMunro Absolutely - it requires better understanding of the value of the data workloads than many organisations have today but organisations can have both agility AND control #hybridcloudchat

I agree : everyone needs to embrace some form of risk. But sometimes taking a risk IS the lowest risk

@nigelmou and to support that the Barclays CTO explains just that https://youtu.be/d6m...

A few years ago we asked LOB and IT leaders what they wanted from ITaaS. IT said cost reduction, LOB wanted business partners. Think we are seeing that start to get realised.

@RikMunro LOB in my experience just want the services they need to work. My finance team wants a good app, my HR team wants a good app, my marketing team wants a good app... the "ITaaS" piece doesn't matter to them!

We saw that 52% of LOBs within retail run everything past IT, closely followed by TME (45%) and Manufacturing (43%)

From a security perspective my experience it's retail and public sector

All industries need to align. In this era you are an IT company first with a digital audience. You need a plan to address that

Would you have an explanation why that is? @KnowlesRashmi @RoboJL

I'm not surprised to see Retail top the list. It's true they need to move fast, but they often have large back end systems to integrate with to get the best value from mobile apps #hybridcloudchat

Retail are under pressure to deliver new services and public sector are driven by reducing cost without built in security

So, what do we do about the legacy systems? Retail will need possibly more support from CSPs and vendors like us to guide them on the hybrid cloud journey!

Balancing integration and compliance with the need to move fast is a tricky problem! But a hybrid cloud allows all stakeholders to address their needs

To reiterate, you should think of yourselves as an IT company first, supporting whatever business you're in

Sometimes I see an organisation trying to work out how to migrate back end systems to the cloud because of integration challenges. Unless there is business value to that, it's a waste of resource. Better going for seamless integration. #hybridcloudchat

We’re seeing an anticipated spend of over £1m by LOBs in the UK on public cloud services over the next 12 months. We’re talking about significant sums of money. Does this indicate the much heralded change in spending from IT business functions?

Sales and Mktg functions are under the greatest pressure and most likely to bypass internal IT

We’ve found HR and R&D teams are most inclined to work in partnership with IT

This is a trend that isn’t going away. There’s going to be an average spend increase of 27% over the next 12 months! What pubic cloud requirements do you anticipate LOBs require to justify this level of spend?

@RikMunro - the question will be is that spend at the expense of IT budgets? Making the IT function less relevant to the delivery of business IT capabilities

No doubt @RoboJL , if not addressed it will become the IT budget

They will look for flexibility, security and a competitive price #convergedinfrastructure #vce

@RoboJL Both IT and security functions could be redundant and replaced by the chief business officer

A major shift towards public cloud services is a threat to anyone that has a job in IT. Or perhaps an opportunity?

It would be messy to ignore all the value, skills and experience that classic IT has, better to extend that, and evolve the department to address the new needs

Only if you're quick enough. The fast will eat the slow.

@nigelmou I think it is a huge opportunity but IT professionals need to stake the lead drive the brokerage of these services

In my book, they're all the same; it comes down to the speed of app introduction/refresh. If you need a new app, and IT says no... more often than not, the prompt to a new app will come from a peer alreadying using one! So you'll just buy it!

@RoboJL I think IT budgets will remain flat for a while but if innovation doesn't start to come from IT they won't go up. And instead the spend will be made elsewhere in the business as people push for the apps/services they need from whatever source.

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A big welcome to our panelists @KnowlesRashmi @nigelmou @RoboJL @RikMunro

Does anyone here think IT can regain control, be agile, secure and cost effective whilst driving ensuring LOBs can use cloud effectively in their business?

The question may not have a yes/no answer, but it may be HOW IT will regain control.

I think this is exactly what our customers are doing, and crucially it's what customers mean by 'hybrid cloud'

You need seamless connection between on-prem and off-prem to really make this work

It is possible to gain control if the LOBs have confidence in IT to provide services and tools they need

@KnowlesRashmi That's right! And doing that means a hybrid cloud is more than technology, it's having a people/process model too #hybridcloudchat

How many CISOs say yes to everything?

That confidence can only be generated when IT delivers that seamless experience of cloud in the corporate world that users are used to in their personal lives #hybridcloudchat

People and process are the last to be considered and often not budgeted for

@KnowlesRashmi Adidas #CIO Jan Brecht partnered with their #CMO to provide new services for their customers http://ow.ly/JnqWk

@KnowlesRashmi No-one knows where to start with people/process/cultural change - often the hardest bit in any new service rollout :-(. It's tough, don't think there are any silver bullets!