UpskillingVSM

and following up on this question, what is the best way to show your CTO the net value added? (* Man days figure, Dollar figure or Saved hours )

No. Dollars are the ultimate business outcome but it is preferred to use metrics that are leading indicators of business outcomes such as agility which leads revenue, efficiency leads costs, and user satisfaction can a leading indicator of business retention and growth.

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Ultimately, it is the main measurement business understands. It helps to correlate any other metrics in dollar-sense

No, it's both qualitative and quantitative value. Many times we tend to ignore qualitative measurements.

This is just one of the best ways to talk to the business, connect with them and show value of the VSM approach. There are a lot more factors to be included in the metrics or KPIs.

Absolutely not. I find that VSM can help make peoples jobs better, by removing boring tasks and delays. Leaving more time for people to do more interesting work.

No...often value can not be measured in dollars...look at #COVID19 as a fantastic example...success is measured in saving lives and keeping people healthy...#TheDigitalCoach

I use the 70/20/10 learning principle, where I learn things by doing, connecting to experts and communities, and reading books/references.

Audible, YouTube, Blogging and Filming are great ways to understand, communicate and reenforce knowledge. #TheDigitalCoach

Community collaboration, mentoring, reading a good book (try audible), webinars, short online learning (I found some YouTube courses to deliver inaccurate information) and face-to-face training if possible.

Talk to customers and experts frequently. Listen and be open to change.

I would say: Experienced and Certified

How about both - combo pack :-)

both! :)

Living DevOps...it's like a religion...you should apply the principles to all aspects of your life...#TheDigitalCoach

Bit like the Backward Bicycle...knowledge doesn't equal understanding...https://www.youtube.com/watch?v=MFzDaBzBlL0 #TheDigitalCoach

To me both are important. Experience ofcos is the primary aspect, to substantiate the experience we need the paper qualification too... one without the other is of no use

Yup...yet another form of Digital Disruption #COVID19 -Just happening quicker than the Uber / Netflix disruptions....

ITs a good idea, however the terminology used in some of the courses are not consistent and may confuse unless the specific glossary is provided to those taking the tests

good question!

@mhexcalibur - I agree with the terminologies. Find confusing sometime. We need to ubiquitous language and understanding. This has been called out in number of @ITRevDOES #DevOps Enterprise Summit presentations.

Mindset is one that i am facing right now.... Phew...

1) Changing the Culture 2) Culture Change 3) Cultural Change

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Leadership at high level, communication and mindset at all levels

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I agree about the mindset across the organization and thinking that IT is a cost center while it is not. Upskilling is a must as well because humans of DevOps drive the successful digital transformation.

That is an interesting point as well. How we fund initiatives within our IT departments. Example like CAPEX and OPEX etc,

too much focus on tools at times, resistance to change, one size fit all approach

1. Leadership alignment, 2. Team alignment, 3. Establishing with governance one or a few model lighthouse application(s) for all enterprise apps to follow.

Allowing leaders to accept that it's ok for them and their employees to fail, as long as the environment is setup to minimise the blast radius. #TheDigitalCoach

It comes with the discipline as well on how we identify the wildly important goal for period of time, the lead activities and their measures plus the cadence of accountability across the organization. How an organization ensure that strategies are well aligned at team level. ;)

@mbiswajit - I agree with you, most of the time our organizations purpose are buried behind the tools. Excellent point

We get carried away with Technology, Tools and purpose forgotten. Do we really put our customer in every processes, thoughts and actions.

@DevOpsLeaderPH - The size of the problem that we are dealing might be different depends on the organizations, culture, regulations and compliance.

VSM platforms such as Plutora can serve as a common backbone for plugging in other tools as pipelines evolve.

It will help on improving some aspects of the end-to-end flow. ;)

Check out Azure DevOps: https://azure.microsoft.com/en-gb/services/devops/ #TheDigitalCoach

@DigitalColmer - Fan of @AzureDevOps helps us with visibility, automation, consistency

- Employee engagement surveys :)

I am curious too... to know of any tools for this....

I will say it Employee Experience Survey @lbmkrishna

- Engagement vs Experience? @mbiswajit

Employee experience survey based on organization's core values!!! :)

- How culture could be measured? Is n't the organization how it responds to opportunities and issues?

Engineeribg DevOps Consulting www.engineeringdevops.com assessment model includes 9 pillars including leadership and culture practices.

The Westrum Generative Model is a great model to use as a starting point: https://cloud.google.com/solutions/devops/devops-c... #TheDigitalCoach

- Do not tell me you have Excel spreadsheet :)

I am not aware of any universally agreed scale of cultural readiness/maturity. Surveys and such will give you an indicator of the cultural levels but certainly falls way short of a formal "assessment"

@lbmkrishna hahaha!

:-)

Phoenix Project

Pheonix project and unicorn

I recommend the following: @DEVOPSINST community channel resources and Value Stream Management SKIL Up micro-conferences communities, which are all FREE. Besides, DevOps blogs, Udemy, Coursera, and Pluralsight are all offering FREE resources as well this April.

Come and do a virtual DevOps Foundation course with me....😂 #TheDigitalCoach

Project to Product by Mik Kirsten.

DOI and eBooks for best practices, UDEMY and Linux academy for tech training. my book "Engineering DevOps - from Chaos to Continuous Improvement" by Marc Hornbeek