The future of retail has a brand new look. AT&T helps retailers deliver an enhanced shopping experience and increase operational efficiency by transporting data when and where itβs needed, from edge-to-edge.
- I saw that in the USA laws are being passed to stop companies from doing electronic only though, i.e. to keep cash in the system as a lot of the population can't get Credit Cards, so this is going to be a big juggle to cope with digital & cash self service
AI/machine learning is no longer emerging. Expect intelligence enabled platforms to proliferate. Voice recognition will continue to grow as personal digital assistants in the home continue their adoption. Store-front-as-a-service participants will grow.
- oh gosh yes, #AL powered by both #MachineLearning and in part #DeepLearning is already impacting #retail, think about what "Alexa where can I get.." has done to retail !!
- what must be frightening for retail orgs is "how do we find out what people are using to influence their spending, is it online, advertising, instore, roadside banners, web blogs.."
Retail gets a digital revamp βInnovation starts with understanding who people are becoming, because in there are the insights into how they shop and why.β - Brian Solis, principal analyst at Altimeter Group
Retail gets a digital revamp βInnovation starts with understanding who people are becoming, because in there are the insights into how they shop and why.β - Brian Solis, principal analyst at Altimeter Group
- would almost be easier to try and list what "is not" impacting #retail / #retailers as it seems that EVERY shift / change / trend is touching how we buy / sell / consume today
Consider new ways of managing the customer experience...I went into Specsaves yesterday and they had a triage person....ready to understand my need.....and then pass me to the appropriate shop queue....
games these days are so incredibly immersive and long-form. It used to be you played a game, beat it and moved on. Nowadays beating a game only covers about half of what you're able to do. Imagine that + VR + 5G.
SDWAN and Edge computing allow upgraded and secure customer experiences/app integration. 5G will redefine the industry once its full capabilities become common expectations. Customers will expect modern experiences in seconds as the convenience 5G allows becomes standard.
- the interesting thing about #retail is that whole industry has already had #edge in play with EFTpos, ATM, smart cash trays / tills, device buying ( i.e. smart phones etc ), tracking, logistics, transport, warehousing etc..
