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indranil sinha11![](https://crowdspotsimages.s3-us-west-2.amazonaws.com/profile-images/dXNlcjp0d2l0dGVyOjExMzQxMzk3Ng.jpg)
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I think the user experience inside corporate or on social arena need to be similar. Once we can offer real value around that thru our services - to our clients and employees, the transformation would be complete.
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Dan Hushon![](https://crowdspotsimages.s3-us-west-2.amazonaws.com/profile-images/dXNlcjp0d2l0dGVyOjQyNzEyNjYy.jpg)
thanks, I do agree.... we need to find new engagement models with our customers and our employees as customers... collaboration
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Sylvie Otten (Sollod Totally agree - discovering where and how customers communicate, collaborate & engage prior to buying is key. 71% of enterprise purchase decisions in the United States begin with research conducted online.
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Rich Reba![](https://crowdspotsimages.s3-us-west-2.amazonaws.com/profile-images/dXNlcjp0d2l0dGVyOjc5NTE2Mg.jpg)
agree - in fact this is a fundamental tenant of our technology vision - clients expect "consumer-like" experiences in increasingly "outside-in" enterprises - both "outside-in" and "consumerization" are subjects of @csclef reports
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lewis richards @richrebaAnd we should be making massive use of their market validated research across the board. Needs everyone to be an advocate
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Dave Elsworth
We have existing programmes looking at improving User Experience for our customers & ourselves. Excited to see the output of these programmes.