NetAppChat

it's not just the highly mobile workforce, the challenge extends to who our customers are and how they interact with out services.

NetApp is an excellent example of this, specifically with FlexPod. Removing complexity and standardized CapEx spend allows IT depts to predictably plan budgets for years in advance, while eliminating weeks and months of "rack-n-stack"

There is a whole new generation of IT workforce who see flexibility as a perk for working. Consumer product technology advancing at a rapid pace has really pushed for a younger workforce to have control of how they work.

There are many sources from hacker guilds testing security, to VARs bringing extra value svcs after the sale, and helping guide the business into more of a ITaaS model.

Consumer services have set very low expectations around the cost of storage and services. Gmail's "unlimited" storage, other photo services and their "free" 1TB, even cheap 1TB drives sold at department stores all set unrealistic cost expectations.

People are used to the App Store and Google Play as a method for delivering a service (or software), they expect this from the IT department as well..

Moving away from the "cost center" model that so many IT depts have become, to a more robust, dynamic ITaaS model really moves the ball in the direction of business servicing the business in a more granular and rewarding way, not just IT spending CapEx.

Flexibility - spin up/decommission services as the business requires, not ladened with heavy expenditure on kit/hardware

The agility to act when necessary. The security of being self-contained, not using consumer services in a secure Enterprise, with ever-changing ToS and uncertain lifespans. Maintaining control also allows the best ITaaS experience.

In our case we use similar delivery models as external cloud systems but are able to deliver with cost efficiencies through a combination or staffing, software, hardware, and data center.

to me it's about developing a core competency with the ability to differentiate it's capabilities to be poised to lead the next wave of services - catalog based dashboards !!

Specifically in our case flexpod. NetApp storage, Cisco UCS, KVM Hypervisor, and OpenStack as the magic.

@furrier This is a topic that I could spend hours upon!

awesome to participate

@furrier Thanks for joining, John!

Unlike traditional capital models where assets are purchased for individual projects, the service delivery model entails agencies deploying their IT like a business.

"CIO budgets have not increased since 2002." -Gartner, Jan 2013. The role of the CIO has morphed exponentially into how to do more with less. Virtualization and eventually Cloud will make that even more of a reality.

Driving those cost savings is a shift away from "stovepiped, capital IT investments" in favor of a cloud-based model.

the role of CIO used to be about control and containment, now and going forward the role is building the backbone of their business where there is no control nor containment.

CIOs also looking to move IT away from a cost centre, and more into a business enabler. *aaS/Cloud platforms can assist greatly in this...

at the RedHat Summit we are hearing that the CIO has to think about data instrumentation outside of IT like internet of things; using opensource

I would also add the "single pane of glass" dream is finally upon them and it's a planning process for them to figure out what that means