#socbizchat - CrowdChat

The Future of Work

Talent, culture, cognitive computing, analytics, technology and collaboration.

#socbizchat @9inchmarketing @ibmsocialbiz @ckburgess @isocialfanz

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#socbizchatSocial & Managing TalentWe live in the networked age. How has work changed, and how do recruiters find great employees?

#socbizchatInnovation and GrowthHow can social & digital help you foster innovation and growth?

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IBM Social Business63

Q2: How can you harness the power of imagination, collaboration, and disruptive ideas from your brightest and most passionate employees? http://www.via-cc.at... http://www.via-cc.at...

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A2. First you understand who are the brightest and most passionate. Your top 20% typically drive 80% of the value #socbizchat

A2 our #IBMSocialStudy found that identifying employee evangelists is key: ibm.com/ibmcai/socia...

Charting the social universe: Social ambitions drive business impact
The number of companies focused on social capabilities continues to grow, but only 20 percent believe their organization is currently acting truly social. The pioneers are evolving by deploying five distinct clusters of capabilities known as social ...

Promote, Reward those who are driving change and collaboration.. Don't just share what they did but How & Why they did what they did and why it worked so others will take the risk and lead their own change!

Rebecca Wissinger

Take out the middle man! Ideas don't need to be filtered up. Let ideas come from all levels

A2. You employ recognition not as an afterthought, but as a true driver of performance.

You need to make it clear that good ideas don't have anything to do with organizational hierarchy in a world that's socially flat

provide the work culture and platforms that allow for fluid transfer of ideas

Foster a climate that allows and encourages failures. So people aren't afraid to try new things @IBMSocialBiz

A2) need to ensure all realize they are innovation catalysts. We must share ideas, refine them together, find related ones to progress to reality

@rjwissin That is the beauty of collaboration and teamwork... No title makes someone a leader... let those who can lead on certain projects lead no matter their role or job description!

Amber Armstrong

A1) Drive innovation with tools that are personal, remove clutter and connect teams. #esn

A2. Ooh ooh, I know this one!

@iSocialFanz could not agree more!

keeping things "out in the open" fosters interactions and "truth"

key things to achieve collaboration, imagination & disruptive ideas -> having a culture that's VERY transparent - transparency leads into open communication w/o fear

Failure must be thought of as learning opportunities not something that you will be fired for.... The reward of teaching and leading change must be greater than the risk!

@iSocialFanz I actually just wrote a blog post about this, "it's not about what you know, it's what you share": https://www-304.ibm....

A2) Create a SAFE environment where ridicule and politics are NOT part of the equation. Make certain they are not afraid of losing their jobs/paycheck. Stress clouds vision.

Cheryl K. Burgess

A2 Organizations that are committed to culture will win the minds and hearts of their @SocialEmployee

A2) everyone has role to play in innovation funnel; but must encourage, reward whatever that contribution is

Amber Armstrong

It's easy to kill innovation in process history #leadership

Camille Brandon

.@IBMSocialBiz A2) Let #millennials know they not only have a voice within your org but that they're also being listened to

@AFether Following you now and will read that blog post after this chat.. Love the topic & excited to collaborate more on it :)

Cheryl K. Burgess

A2 Create a process to capture new product ideas on a regular basis and store them in an idea bank for future reference

@iVidar good point - I always so we should now change from promotions on Merit over Longevity in an Org than other way around

You empower the brightest and most passionate with opportunity

positive reinforcement for sharing disruptive ideas with recognition

Cheryl K. Burgess

A2 Align your employees with your mission, vision and values

A2. Foster creativity, individuality, exercise not necessarily in that order

Cheryl K. Burgess

A2 It must be WIN/WIN for your employees

Too many organizations what all employees to speak up but they don't let the employees know that their voice is heard and that it matters... Enough talking more action and empowering those who have a voice!

A2. Agree with everyone's points. It's hard to imagine a world where there are no job titles. Instead people take on the projects they are most passionate about. #collectivedelegation

Amber Armstrong

@9INCHmarketing agree. and focus on recognition and less on reviews #hr

@iSocialFanz Awesome! Would love to hear what you think about the post + the #IBMSocialStudy its based on

@furrier true - without openness or a culture of openness - people might not feel compelled to share ideas

Cheryl K. Burgess

A2 Brands cannot communicate externally unless they first communicate internally.

@mdenning8 Yes, and even just for sharing -- doesn't matter if the idea doesn't pan out.

A2 - Give them meaningful opportunity, but also accountability. That builds trust and respect. #socbizchat

@AFether Love that! Sharing.I'll read it later!

Cheryl K. Burgess

@AmyTennison Simple recognition is powerful!

Inclusion over information hierarchy: As I've seen written many times , 'its now what you know but what you share'

The domain hierarchy.as is registered by NetNames
The domain name hierarchy.as has been registered by NetNames. Every domain name comes with free web and email forwarding. To forward your domain name to another web page or site, log into your control panel at www.netnames.com and change the web forw...

@MyBigFatMouth yay! glad to hear it. It's a quote from our CEO and its based on the #IBMSocialStudy

Phylicia Teymer

@iSocialFanz So true Brian! Failure is one step closer to success! Try/ Fail/ Evaluate why / TRY AGAIN! Great inventions are based on initial failed attempts. It's how one learns. Fail fast, LEARN faster!

Host sessions for collaboration and sharing such as lunch and learns. Then, follow that up with spaces where everyone can continue to gain knowledge, such as collaboration sites and jams.

@cswells3638 I love lunching and learning #recipesforsuccess

A2) aggregate #collectiveintel; we describe many ways in this IBV study: ibm.biz/collectivein...

IBM Collective Intelligence
Can an organization, operating in today’s increasingly networked world, choose to ignore the insights of employees, customers, business partners and expect to thrive?

IBM Social Business52

Q1: Millennials will comprise 50% of the workforce by 2020. How can organizations ensure they are properly leveraging this group of workers? http://www.via-cc.at...

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Cheryl K. Burgess

A1 #Millennials will truly be taking the reigns of #socbiz in the coming years - They are born collaborators

Cheryl K. Burgess

A1 Challenge is how orgs can better leverage Millennials skills, transparent & tech/digital engagement.

A1. Millennials will need to be prepared to be leaders. And at a much faster rate than previous generations. #socbizchat

It starts with collaboration and creating a culture focused on teamwork.. From Leadership to New Hires!

Chris Yaldezian

Get mobile and get social; including old company systems

Cheryl K. Burgess

A1 PwC Chair on Keeping Millennials Engaged https://hbr.org/2014...

The U.S. Chairman of PwC on Keeping Millennials Engaged
Ethan Hill The Idea: Young staffers don’t make work their main priority. Moritz explains how his firm motivates them. Sometimes I wonder what my reaction would have been if, as a twentysomething starting out at Price Waterhouse nearly three decades a...

Cheryl K. Burgess

A1 Keeping Millennials Engaged is a challenge - What matters: devotion to the missions of client & firm via @HarvardBiz https://hbr.org/2014...

The U.S. Chairman of PwC on Keeping Millennials Engaged
Ethan Hill The Idea: Young staffers don’t make work their main priority. Moritz explains how his firm motivates them. Sometimes I wonder what my reaction would have been if, as a twentysomething starting out at Price Waterhouse nearly three decades a...

@Yaldez4FSI Agree it's important to talk the same language but also engage where millennials engage.. Social, Mobile, Offline & Online!

A1) They can stop hanging onto "the good 'ol days." Time to embrace reality and change.

@Yaldez4FSI older approaches to solve problem will not apply, millennials bring new tools and new mindsets to the equation

Camille Brandon

. I second what @Yaldez4FSI suggested! As a millennial, #social and #mobile are part of my daily life. Orgs need to incorporate that

Cheryl K. Burgess

A1 Empowered @socialEmployee workforce is the future of #SocBiz

A1. Leadership is key. Unique challenge to manage cross-generational teams. Millennials need to be up to the challenge #socbizchat

@Yaldez4FSI Yes, systems and tools need to reflect the way the workforce works, not the other way around.

@Yaldez4FSI I agree! Mobile and social are important to me when I choose a company to work for.

Understanding their expectations for the ideal tools/software to interact with others. It's not email or old web based system; Open and collaborative with instant connections is important

Rebecca Wissinger

Listen to them! Ensure they can collaborate across the org. Value different ideas and new ways of doing things #millennials

Cheryl K. Burgess

A1 Many #SocBiz are using reverse mentoring, where employees train leadership how to use social platforms. WIN/WIN for employees to gain visibility.

Camille Brandon

@mdenning8 I think @Yaldez4FSI meant make old systems more #mobile and #social

But won't the truly engaged millennials be working for themselves, not big organizations? #socbizchat

Leaders need to go beyond an "Open Door Policy" and come out of the door and engage, communicate and drive collaboration!

A1) focus on leveraging the diverse insights of all employees for better decision-making #collectiveintel

start the steady chant of #silosneedtogo

if you look at MMOGs you'll see how they interact with software in real time. that is the new way they want any tool should be available anytime on any platform on any device

@LindsaySkarda So true. I like working at a company that embraces innovation. Not everyone is willing to test, try and learn at a fast pace. We constantly try new ideas.

A1. Stat: 70% of people who quit voluntarily, don’t quit their jobs. They quit their boss. Millennials need to be great bosses #socbizchat

Future is community.. no matter the generation leadership and companies must focus on creating new experiences for both internal employees as well as external customers!

Phylicia Teymer

A1: Allow for joint mentorship, cross-collaboration so the generations can learn from one another. Every person has a unique skill and toolset to learn from. #socbizchat

@Camille_Brandon I totally agree with @Yaldez4FSI to clarify, #mobile and #social would apply to the new tools to harness

Ready to take on the future of work

A1: not a generational issue, but forcing org's to rethink how they operate, which is overdue

Speak their language. Visuals.

Camille Brandon

@mdenning8 we're on the same page then haha

A1 @IBMSocialBiz @ckburgess - Totally agree with you! #Millennials are born collaborators! #SocBizChat

@MyBigFatMouth Agree.. Understand not only what they are doing but how and why they are engaging or using the technology they are using!

@RickLiebling Many will...but they all can't. Certain things will require truly organized teams working together. My guess is; Millennials will be far better at "working together" than previous generations have been...provided organizations let go of past.

@RickLiebling Quite possible and logical.

A1: By respecting their wishes - which I think first will be NOT to have a hierarchical culture but a flat one

Amber Armstrong

A1) Reverse mentoring is a great way to include milllennials and impact #digital acceptance

Agree, far better at working together. Just not for legacy organizations.

Rebecca Wissinger

Let millennials define new roles and break down walls in your org

A new digital experience is needed; it's and "integrated stack" of technology for one great outcome = experience

@PhyliciaProctor absolutely - and by changing perspectives from promoting people on Merit over Longevity versus other way around

A1 #Millennials want to find fulfillment in their work and want their contributions make a difference in the world. #socbizchat

Phylicia Teymer

@atharafzal I think if organizations let creativity/collaboration flourish through employee collaboration, we'll have a WEB of leadership, not a ladder. #socbizchat

Relationships are important, mentoring greater flexibility http://www.businessw...

Let me try that again...http://buswk.co/1lma...

How to Keep Millennials From Getting Bored and Quitting
Younger workers expect to have more jobs during their careers than older generations have had. The right work environment can help them stick around

@PhyliciaProctor true - and I feel a lot of the successful start-up like Google, Facebook that have that are attracting that talent that appreciates such environment. Not only that - this kind of culture forces you 2 have personal responsibility

Understand how they can be integrated into the culture, not treated as a completely separate group of people.

I love the idea of reverse mentoring posted above.

Amber Armstrong

@cswells3638 I feel like I get reverse mentored every day by @FrankGuardi @AmyTennison

@ambarmstrong I am certainly mentored everyday & am glad I can give back some! Learning & aiming to get better everyday.