
IBM Social Business63
































Q5: From @charleneli's #TEDatIBM talk, only 13% of people are engaged in their work. How can leaders and organizations improve on this?

Chris Heuer
A5/1 The first thing we have to do is change how we hire people. We must hire people who are already aligned with the work itself, too many people are "collecting paychecks"

Amber Armstrong
Right talent for the right job = first step to engaged employees #hr

Amy Tennison
A5. Focus on people's strengths. Put them in roles that they will like and succeed at. Then cut your underachievers.

Chris Heuer
A5/2 second, leaders need to care more about their people then their own personal performance metrics - servant leadership needs to make a strong comeback

Charlene Li
Q5: Leaders/orgs need to focus on the employee journey, look at developing them throughout the relationshiop -- including exit and as alumni.

Julie Jordan
Ownership - give employees a designated piece of the biz and let them innovate, drive it

Elizabeth Kvedar
, everyone should have a stake in the outcomes at work, for the 87% who are not engaged, what outcomes are they responsible for?

Jim Lundy
A5 Getting people motivated for their job and the firm is THE challenge. It is called Passion.

Mark Babbitt
A5: Make it clear how much the work matters and we have the right people doing the work. If that isn't enough, attrition remains one of our best friends.

Amber Armstrong
Changing up responsibilities keeps teams fresh and constantly learning

Shawn Murphy
More leaders need to focus on the climate of their team. What does it feel like to work there. Start with what you have influence over.

Amy Tennison
A5. Con't - create a team culture where "that's not my job" isn't acceptable.

Chris Heuer
A5/3 third, leaders need to make the work itself more meaningful, connect it with a higher purpose then quarter over quarter profit increases

Bob Pulver
A5: need to do better job of showing employees how their work & social capital contributes to strategy, growth

Charlene Li
A5: Take the knowledge/experience we have developing customer journey maps and use that to develop employee journey maps for each employee, develops trust.

Julia Dobbins
A5: Connection is at the center of the human condition. People feel more isolated than ever - provide ways they can re-connect with each other and a common mission across global teams.

Phylicia Teymer
A5: Have passionate and engaged leaders that care about enough about their employees to help them utilize/showcase their strengths to accomplish the greater goals of organization/department.

Mark Babbitt
@shawmu LOVE the focus on "climate" over "culture".

Colleen Stone
Help employees get engaged by focusing on their strengths and knowledge.

Charlene Li
A5: Engagement is the byproduct of a good relationship. Until orgs get serious about having a two-way relationship with employees, engagement will remain low.

rducre
leaders need to empower employees to collaborate & b brand advocates. Per Chris Yeh's recent blog, engaged employees will engage others (clients &employees)

Julie Jordan
Small teams organized around specific strategic goals...deliver the 'start up' passion i.e. #ibmwatson

Jim Lundy
A5 Think of your team - are they motivated to compete. Do they have the right tools and are they ready.....

Bob Pulver
A5: important to be respectful, trusting; otherwise they'll be your competitor's employee

Mark Babbitt
Do you as the leader exhibit passion for the work and believe 100% in the mission of the organization? Look inside first.

Jason Eng
@ambarmstrong Changing responsibilities is great, but the new job still needs to fit the candidate right?

Amber Armstrong
@JasonEng_ absolutely. still have to keep the right people on the right job

Amber Armstrong
lets not forget rewards, recognition, and giving employees the tools to get the job done

Jason Eng
@CollMStone I agree, people still need to be matched to a job that matches their strengths.

Chris Heuer
A5/4 finally, stop trying to pull the wool over employees eyes, they get disengaged when they find you being disingenuous

rducre
talking w/ Brian Solis last week, he coined "trust is the new currency" of engagement...leaders need to foster an environment of trust, we will then have engaged employees

Lisa_Koren
You must find meaning and reward in what you do. Feel you have achieved and are growing. Feel the loyalty is 2way

Amy Tennison
@charleneli @chrisheuer @jimlundy What about job titles? Do you think those will stick around our start to mean less in an organization?