SpeedIdeation

Depends on where we look. I'd see optimistic in e.g. North America, less in optimistic in Europe

Optimistic - SeeClickFix is revolutionizing citizen engagement with municipal service delivery, bring citizens into the process and accelerating the time to resolution

Definitely optimistic -- but cautiously.

@ChrisFangmann That's interesting. Why the difference by region?

Cautious because in the public sector constraints are written into Laws, Regulations and Policies - the inertia is tremendous

@ChrisFangmann as long the individual can't own personal shared data, many policymakers will be pressured to stand in the way

My personal experience in @CSC shows that NPS drives a lot more innovation (including #SMAC) while European public sector tends to be slow follower

SMAC is all about overcoming constraints - in place, in time, in access to people and information, in flexibility to respond. It requires re-imagination of the possible without the constraints, something govt is not good at

@ChrisFangmann cultural differences in the relative trade-off of privacy and utility of sharing data seem to be at play too

@henrysinger absolutely - and I was only thinking about western-oriented nations right now - looking outside shows me additional threads, but also additional chances - just see how learning changed with #SMAC.

SMAC + Public sector converging in 3 different levels...

World, Nation, and Individual. Impact varies depending on your point of view.

Would you agree Individuals have been the driver for the last years but this might change with approach industries, nations will take?

One has to understand that govt's typically prioritize security above all else. Social, mobile, and cloud techs are viewed as potential security breaches, which causes govt's to be cautious. They'll come around eventually though.

uhm industries and nations are also driven by individuals...

@khzellman So with increasing security we can accelerate

@khzellman I don't think governments are alone in that fear. Vaguely informed private citizens are also very concerned by privacy issues (or the perceived lack of privacy in SMAC).

Yes. Public sector clients, especially in intel and defense, will gravitate toward private clouds. They will also be proponents of cutting edge authentication techs with regards to mobile tech.

@shartlen That's true. This is why I like hearing about how we want cybersecurity baked into everything we do. Because it's going to have to be.

agree: security can be a very very strong differentiator in the sectors which matter

It think that cities will lead the way with SMAC

@sorincos Would we be able to provide easy access to "select your own security level" re private data?

technically sure. Conceptually? Uh... What should I share, what are the consequences today, what will be come next year based on what I shared today?

@sorincos Another example where education (e.g. through #SMAC) can help a real lot - one tends to make better decisions with better information & education

to understand you can never keep pace with your data consumers?

CIO / CISO needs to be business aware, technology aware & social expert - used to be a couple of jobs, now it's one

LEF report talks about double deep. SMAC reinforces the trend to converge IT and Business. CIO role move away from provider towards coach and trusted advisor to business

@ChrisFangmann Agreed. Definitely puts pressure on that role to provide greater clarity and better, forward-looking, roadmaps

@henrysinger Henry - double deep is great - but we need to add social behaviour, so it really needs to be triple-deep

@ChrisFangmann Yes - and social is a threat to the hierarchy. Only "new age" business leaders embrace social. IMHO

@henrysinger So true - that's why we see so many "new age" business leaders taking over - and plain honest - I love it. Whenever reduction of hierarchy leads to a slightly better world we should embrace it

Definitely a deep respect for privacy and free will over statistical correlation

The "social contract" must include the idea that government cannot spy on private citizens and use their social data to do so. Your idea of "predictive policing" gives me absolute chills.

@shartlen Should also include some basic ideas about the level of control each citizen gets over his/her data.

I would say the non-spying social contract also needs to extend to businesses, organizations and employers.

@shartlen but how could such a social contract govt-citizens be properly enforced? Digitally?

@sorincos That's the question! I don't know that anyone has come up with the answer yet.

@shartlen Great topic - this questions alone should be a focused discussion here and in lots of other places

yeah, deep respect and human trust never brought one very far - it needs digital enforcement :)

I think that predictive analytics (think Google Now) has a long way to go, but tremendous opportunity. As I blogged, we are only at the beginning of the end of serendipity

Best practices for how to be a responsible consumer of social media and data science results.

Education - make users aware of what they should protect and how to do it. In same context: Make protection easy.

Filtering is a grand challenge for social and analytics - in a govt context it is about insights

I'm picturing the NSA running on AWS...

Of course - like public sector using private sector streets & constructions

This could definitely work once clients are assured its reasonably safe.

@khzellman Yep. The real question is how do you provide that assurance. And can that kind of security be centralized?

Case studies? Alternatively, give them access to the platform and see if they can breach/break it?

@khzellman Fully agree - let PS play with industry-grade platforms to see where they could be :-)

Consumerization creates the need to adopt quickly, private sector platforms might be the only way