#csctechtalk - CrowdChat

November Tech Talk

CSC Employees:Join Dan Hushon & Rich Reba for Q&A discussion around our Technology Transformation.

#csctechtalk @heatherscsc @danhushon @richrebajr

LeaderBoard

#csctechtalkJanuary Tech TalkCSCers: Join our Tech Transformation leaders for a lively discussion about all things #csctechtalk

Stream Ended

Establishing a secure connection

indranil sinha11

I think the user experience inside corporate or on social arena need to be similar. Once we can offer real value around that thru our services - to our clients and employees, the transformation would be complete.

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thanks, I do agree.... we need to find new engagement models with our customers and our employees as customers... collaboration

Sylvie Otten (Sollod Totally agree - discovering where and how customers communicate, collaborate & engage prior to buying is key. 71% of enterprise purchase decisions in the United States begin with research conducted online.

agree - in fact this is a fundamental tenant of our technology vision - clients expect "consumer-like" experiences in increasingly "outside-in" enterprises - both "outside-in" and "consumerization" are subjects of @csclef reports

lewis richards @richrebaAnd we should be making massive use of their market validated research across the board. Needs everyone to be an advocate

We have existing programmes looking at improving User Experience for our customers & ourselves. Excited to see the output of these programmes.

How do you see Macro DevOps (e.g.Pivotal) and MicroDevOps (e.g.Puppet, Chef) evolving?

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for me we have multiple orchestrators that become involved in different aspects of the full orchestration domain

Doug Neal agreed - how do we choose? can we create an agreed template and update it?

Doug Neal @ChickenStrips has made progress with his DevOps overview diagram - perhaps that can help choose the right tool for the right job

as a result we have #cloudfoundry doing orchestration of horizontally scalable apps (packs) + @servicemesh for the external app orchestrations + @os and deeper level tools help with the infrastructure orchestration

Oliver Dungey Why just for external? A common platform to all Clouds would be nice.

As we understand the delineation of concerns in the various layers we will embrace all styles of composition - like creating a new OSI stack

for me @servicemesh is an interesting piece of middleware... puppet/razor on the bottom / middle, and CF across the top. @servicemesh deploys #cloudfoundry today

DevOps tools (the micro) are made manifest in clouds (the macro). See AWS and Serendipity #54 #csctechtalk

love the term Macro DevOps and Micro DevOps how does AWS plan into that definition and the notion of integrating the stacks?

Elizabeth Weber9

CSC will truly be a tech leader when ... _____________ <>

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the market gives us that nametag

our clients and our industry recognize and admire the value and leadership we provide

we start acting like it. Less talk more action. Everyone sets the standard and we don't compromise and fall back to old habits.

Dr Mel Selwood9

We need a strong focus on helping our customers succeed in the emerging digital economy - including 'the API Economy' and the 'Internet of Things' #csctechtalk

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agreed, we need to be able to structure offerings in such a way as they can be combined into solution more easily

agree - we are looking at API management in the context of Program 2 - mobility & machine as well as Cloud / PaaS workstreams - suggest reaching out to leaders in those areas

Dr Mel Selwood raml.org (RESTful API Modeling Language) and mulesoft.com look interesting #csctechtalk

REST, time to move away from WS deathstar

Luke Agreed - CSC should be building hypermedia driven RESTful apps (HATEOAS) where interop is key.

and to do that our offerings needs to be api enabled so they can be mashed up. no more silos!!!

What are "next gen" skills that are critical for CSC to succeed?

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we need to know how to use data in making decisions, not just push out data via api's

Dan Hushon to your point, analysis is a huge gap

Sylvie Otten (Sollod What does CSC run their analytics on today? Looking or Evaluating SAP HANA?

Jerry Overton we're driving toward a culture of (big) data-driven decision making. check out FutureTense in C3: big data + advanced analytics == data driven insights. #csctechtalk

We need to key in on technologies that will help us all go FASTER: devops, mobile & machine, big/fast data, cloud, and cyber are not only growth areas for CSC but also common technologies we can and should use across our offerings

on the #tech side, we need mobility/html5/json + devops (policy based declarative orchestration), big fast data... streams, analytics, big data management, cyber security because our customers demand it...

we need people who can naturally collaborate, rather than just falling back onto old 'Office doc' paradigms, needs a shift in perspective, onus is on us to provide the ecosystem for people to just work

Oliver Dungey Dude, you have just eliminated yourself ;-) ... email must die

@Danhushon managers and leaders who can still write code!

What are the most effective ways for the "current gen" to learn,or acquire, "next gen" skills?

Baskar V Pilot project execution on the next gen with suitable mentor

Ganesh Swaminathan http://www.amazon.com/Wholeheartedly-Passion-Curiosity-Childlike-Wonder/dp/B00FFSA5CA

For a good cautionary tale in how you can make mistakes in analysis see http://en.wikipedia.org/wiki/Anscombe%27s_quartet

UX is increasingly important. Look at OcculusVR and the forthcoming version of MS Kinnect for Windows. WIMP is not enough (Windows, Icons, Menus, Pulldown)

working on heat map of "next gen" skills verses hot it areas. really spend time focusing on devops, mobile, analytics. data tells us that leadership, innovation, and collaboration among the top skills -- pretty cool. #csctechtalk

NOSQL specialists -> Cassandra, Hbase, Mongo etc.

reversed mentoring is also important, we can learn a lot from the genY's

How do we infuse Millenials into our organization?

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I'm too old to know ;-) .... need to get the grads on Twitter with us

lewis richards they are all on SnapChat

Read - http://www.nytimes.com/2013/11/10/jobs/embracing-the-millennials-mind-set-at-work.html?smid=tw-share&_r=0

we can start by recognizing that their tools of choice are embedded in their lives and we have to enable those tools and procedures, especially for collaboration

Essential that HR takes lead from #csctechtalk to embrace relationships with leading #compsci .edu and .ac centers

The CEO of SAP requires that each of his direct reports have at least one millennial lead a business unit. Should CSC embrace that approach?

Their tools are also physically present across geography, their technology circle of friends is always present where ever and when ever something is shared through twitter, youtube, snapchat, linkedin, pinterest, facebook, vine, ...

Ganesh Swaminathan

Recruiting from campus YOY in India. Also actively collaborating with Academia through COIN. Need to take it global for larger impact

we should consider this as part of our program 4

What are you going to do differently, today?

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CrowdChat for one...love the dynamics

@DanHushon What shall be the criterias in niche partner identification / selection?

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evidence of value?

Program 5 is figuring that out as we speak - reach out to the leaders in Program 5 and help us!

Baskar V Already part of...:-) want to have perspectives / thoughts to leverage

Dr Mel Selwood3

Prediction by Gartner at Symposium in Barcelona I attended: In a few years every asset valued over 100 euros will either have a sensor in it or will be smart - creates enormous opportunities for whole new and context-aware business models #csctechtalk

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SalesForce 1 platform, sensors in your cereal box

#ReedsLaw is very active here... just look at some of our winners from last years #TBSC... mobile public services, flight safety via analytics... all examples of sensor/crowd intelligence

Heather Simpson 🌈🍃3

Do we need to change the way that we organize ourselves in the field to deliver success for our clients?

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I think its less about organization and more about understanding our clients requirements. Customer insights need to be infused into everything we do on a daily basis. Think Amazon. Customer is core. #csctechtalk

i really think that our customers are asking for improved agility, I often hear making the customer/csc boundary less apparent. I think that our culture needs to be about solving business problems "With" customers vs. for customers.

Brian Wallace Agree - customers can be awesome partners!

I agree - my concern is how we incorporate the "voice of the customer" into the Tech program so we do deliver the right assets/changes/skills

Brian Wallace Part of the answer - tech strategy needs to support our business strategy...hopefully the latter reflects the voice of the customer at a business level

Madhavi Mullagiri

I believe when it comes to delivery the customer is looking for assurance. Assurance is based on perceived capability, and demonstrated execution. Technology is only a tool there.