InteMarkChat

#IntegratedMarketing
7p ET Tuesdays - integrated marketing chat: social media, website and online/offline activities.
   11 years ago
#InteMarkChat#IntegratedMarketingJoin @ 7p ET 2nd Tuesdays - integrated marketing chat: social media, website & offline activities.
PitchSavvy
Q1. Can social media marketing results be accurately measured?
Kim Beasley
A1a. #SocialMedia tools can give numbers about engagement factor. True #SMROI is a mystery yet to be solved. #InteMarkChat
Kim Beasley
A1b. #SMROI activity can be measured. Leads can be discovered. Traffic assessed. Those type of things. #InteMarkChat
Kim Beasley
A couple of tools that can help you measure #SMROK is @hubspot or @buffer
PitchSavvy
Q3. Should ROI be used solely to test which method works best?
Leah Fairman
A3. ROI should be used as a determining factor to test which paid advertisements are giving a return.
Leah Fairman
A3b. Unpaid #SMROI is very difficult to measure.
PitchSavvy
Do you agree with "all models are wrong some are useful"?
Kia McClain
A2. Yes, there is no one "all encompassing answer". If your strategy has to be diverse, so must your answer for ROI
PitchSavvy
Q6. Myth or Fact: The #SMROI data is too ambiguous.
Kim Beasley
A6a. #SMROI is both myth & fact. Traditional data measurement doesn't work so that's the myth part. #InteMarkChat
Kim Beasley
A6b. #SMROI must now look at new trending data like audience-building, brand awareness, and customer relations. #InterMarkChat
Kim Beasley
Article #2: http://www.businessi... via @businessinsider
Debunking The Myth Of Social ROI
Marketers are getting away from ROI and measuring what really matters on social media.
Kim Beasley
Article #3: http://www.marketing... via @marketingprofs
Three Myths of Social Media ROI [Infographic]
Metrics & ROI - Marketers usually discuss measuring the ROI of social media as a nebulous art or, worse, as an impossibility. But social media is measurable. The following infographic sheds light on that ...
PitchSavvy
Q4. What does ROI mean for your business?
Kia McClain
A4a. ROI will not be the same for every company, to know this answer focus on
Kia McClain
A4b. what you want your customers to do and measure how many are doing it
PitchSavvy
Welcome to Twitter/Google Plus Chat hosted by PitchSavvy (@kimbeasley, @kiamcclainbiz & @leahfairman)
PitchSavvy
We will be starting in about 15 minutes. Topic this week "Busting Myths & Talking Facts of Social Media ROI"
PitchSavvy
Q5. Revenue-to-customer metrics for social media have dropped. Is measuring #SMROI a dying trend?
Leah Fairman
A5. Wouldn't say "dying trend", rather the awareness of its ambiguity is creating questions.
PitchSavvy
Q8. Myth or Fact: "Determining ad ROI is nearly impossible."
Kim Beasley
A8a. Google & Microsoft showed you can't measure causal impact of choice variables on profit #InteMarkChat
Kim Beasley
A8b. in a study that looked at the access to reliable signals such as #SocialMedia activity #InteMark
PitchSavvy
Q7. Is #predictivemarketing a measurement to increase #SMROI?
Kia McClain
A7a. Yes, predictive marketing is a great long term measuring tool that is focused on gathering results
Kia McClain
A7b. over a lengthy time period, which is often what is needed to determine and uptick or downtick
PitchSavvy
Q9. Myth or Fact: "Social media only applies to marketing".
Leah Fairman
No. Studies show that when social is integrated in more departments, many benefits are seen.
Leah Fairman
A9b. According to @Oracle, some areas that may see improvements are enhanced overall customer relations and attracting employees as well as many other benefits.