SAPSFAdoption17

Resources, Resources, Resources! HR team, IT/HRIS innovators, executive champions, HR practitioners. Since HR touches all points of the organization - this is more than an "HR" shift to the cloud - it is an entire org shift to the cloud!

Having a digital mindset is key

it's a different model but still requires oversight & maintenance as you would with on-premise solutions. Familiarize yourself with the release cycle, define your test strategy, determine your HRIS roadmap aligned to adoption of innovation

Keep it simple! Processes, configuration of tools should be kept as basic as possible while still being meaningful, beneficial

Understand that the technology will not correct a poor workflow

Thinking through the management of and ownership of your cloud solution prior to rolling it out to users is imperative. Legacy on-prem 'ownership' models not always translate to cloud. HR and IT need to define a co-driven governance model.

Brett- share your definition of a digital mindset!

Having a strong governance model is key to success

First is the overall change that this imposes on your workforce - must manage the change in an orchestrated fashion. This brings HR and HRIS/IT resources than ever before. Have you already decided who owns your data?

I often find an issue with expectations setting; not being clear on the desired mindset shift

change management is typically a struggle. Communicate frequently - explain the business drivers; explain "what's in it for me" to end users

Understanding that in order to continually receive the full ROI of your cloud system you cannot 'set it and forget it'. Consuming new features keeps your end users engaged!

I see less issues with usability and more with behaviors and new decisions.

Designing processes and tools that are so smooth that it's easy for end users to take ownership of them.

It is about changing the behaviors and understanding the WIIFM benefits

It's not always easy to win over colleagues who have significant investment in the old system / process

change management is always a must

defined process for reviewing quarterly releases including "showcasing" key features to stakeholders in the preview/test env.

Keep it simple and don't over complicate the change

Communicate the benefits to each user group. Make the tools user-friendly and make it easy and/or unavoidable for users to use the tools.

Communication is KEY!

Agree with Brett, more time should be spent on change management than on system implementation!

HR and IT partnership is key! Know your culture and its tolerance for change.

Cross functional change management strategy with Exec sponsorship

HR is looking for IT to be a service provider rather than a gatekeeper

HR finally has a stake in the technological world - HR is technology-based . . . and our friends in IT are supporting it!

It is definitely an accountability issue, but HR needs to own it

After 10+ years in this industry it is clear the most successful customers are those who have achieved the balance of ownership between both HR and IT.

More balanced collaboration between HR and IT as the domain and technology experts

@KerriKaizen Co-ownership is key! Both groups must be invited to the party!

engaged end-users.

Simplify, standard, globalize people processes. Have enough internal resources to maintain the solutions.

A nimble and innovative solution that drives strategy!

They don't just communicate/train end users once. They continuously communicate.

Employees who use the process and the solution without constant encouragement

The actions become a fabric of the culture and a daily habit

I see digital as a common criteria or principle.

Begin with the end in mind when implementing so true reporting can be realized

Focus on end user experience

ditto on reporting! be clear on metrics to inform design

Data security

Agree Debbie. Knowing where you are going will help you get there.

Time to revisit those old workflows and streamline!

Agree with Brett & Debbie! Mobile is the wave of the future!

I agree with Debbie.

Consider your multigenerational workforce to ensure full end user experiences

I'd say actively engaging with the solution, actively managing the release cycle, and leveraging all the features/functions that align to business needs.

Cloud Adoption means being interested and prepared to incorporate software innovations in a predictable model in order to drive your desired strategy and and business outcomes.

I agree Jackie actively managing releases is key and should not be underestimated

People use an app/tool and see the benefit in doing so