DXCTechTalk

Driving Digital & Innovation
What does it mean to 'go digital'? How does that influence the way we drive and deliver innovation?
   4 years ago
#DXCTechTalkGoing Beyond DigitalThriving in the 21st Century is more than adopting new digital tech. It's going beyond digital.
Daniel Spithout
Many companies like to experiment, but most of them do not experiment in the hart of the organisation as it is risky, but with risk also comes great opportunity ... how to (safely?) experiment with your core business?
Rich Carreau
Agree totally, cultural reset strategies and leading exemplars will groom a path that gets more employees centered on this challenge
Sam Johnston
Experimentation at the core requires architectures like microservices, and I know it's something @danhushon is passionate about — particularly as we transform from legacy to hybrid to cloud.
Sam Johnston
@RCinterests To that point it's important to note that innovation isn't something that needs to be centralised; it should be in your company's DNA — which is the whole idea behind @DXCTechnology, "The Digital Transformation Company"
Chris Swan
with operational data mining (ODM) we end up doing lots of small experiments, but the incremental gains add up to a big difference
Dan Hushon
@samj we need to move from ITOps->DevOps toward NoOps quickly and teach our clients the value, microservices is just one of the friction [and consistency] improvers
Logan Wilt
I'm not sure how to implement, but I'm a huge fan of sandboxes--and setting them up to allow day to day users a safe place to accidentally "break" a new system.
Daniel Spithout
I think breaking you core assets into smaller parts, allowing you to compose new services and let other compose new services based on your assets is an interesting way to go
Faisal Siddiqi
great opportunity to plug the #DXC #OpenSourceProgram - over the years we've been able to encourage experimentation and reduce risk
Phil Grove
Most organizations need to design a safe and robust experimentation system into which experiments are conducted. @Google is one example of mainline, MS Power BI has a monthly release cycle and an ongoing idea positing/voting system - another
Sukhi Gill
The greatest risk to Enterprises today, is to NOT be adventurous enough with your innovation programme.
Faisal Siddiqi
@RCinterests freedom to experiment needs support: as in #OmniChannel #Insurance - thanks!
Lisa Braun
For everyone: an overview of our open source program--one place to get started: http://www.dxc.technology/opensource
Sam Johnston
ITOps->DevOps->NoOps — word of the day /via @DanHushon (and yes, there's plenty of shiny things to distract you with DevOps *cough*containers*cough* so keeping an eye on the NoOps goal is a good idea)
Faisal Siddiqi
@LoganWilt #docker #containers - crunch all you like, we'll make more :-)
Lisa Braun
Ok this: http://www.dxc.technology/innovation/insights/112737-dxc_and_opensource @DXCTechnology
Daniel Spithout
@sukhigill I think you are absolutely right ... if a company does NOT experiment in their core systems they set them selves up for failure..
Dan Hushon
one of the first things people have to be confident in is that they can go back - quickly, once that happens experimentation becomes a much lower risk activity... #DigitalRecipes/CI/CD reality
Brian Wallace
API-enable the core, consume from the ecosystem, mash up at the persona/UX level, deploy and learn
swardley
How to safely experiment within your organisation? I'm going to suggest that it's a good idea to look at your landscape before tinkering / building APIs / making radical changes / restructuring.
Dan Hushon
@bwallac5 you mean API enable your information as information a market without volume/fluidity isn't viable. API's provide information exchange at machine speeds and scale
Sam Johnston
@sukhigill We also need to avoid celebrating failure — tolerate and learn from it for sure, but also avoid it if you can.
Brian Wallace
@DanHushon Yup. API is a route to a resource, which is useful when it contributes to an outcome. In a digital world, resources manifest as information
Daniel Spithout
@swardley I think mapping out what part of your core business is actually in the "city Planners"area of the map might be a good indication of what you want to integrate from somewhere else ..
Dan Hushon
What innovations are you most excited to experiment around?
Logan Wilt
semantic technologies to make data more contextual
Dan Hushon
absolutely... triples and quad as the value of information is in it's linkages more than the entities themselves
Michael Sausen
Blockchain is going to disrupt many industries outside finance.
Dan Hushon
even #distributedledger will have a disruptive effect
Sam Johnston
@mcsausen If we have time I'll talk briefly about some work we're doing around blockchain in banking and insurance.
Daniel Spithout
using machine vision and machine learning to massively reduce traffic jams....
Faisal Siddiqi
@mcsausen @samj +1 for #blockchain tech for #disintermediation and secure tracking of digital assets of all kinds
Michael Sausen
I'll also throw out augmented reality and the impact to healthcare and manufacturing.
Glenn Augustus
intelligence at the edge, greengrass - anything that distributes a coordinated core
Michael Sausen
@Faisal_Siddiqi or anything for that matter
Daniel Spithout
openCV, smart camera's and integration into a cloud platform to act on what we detect roadside...
Michael G. Nelson
I think edge services related to #IoT are going to become very interesting.
Tony Puerto
Really fascinated embedded wearables and brain machine interfaces
Thomas Heller
totally agree with @glennaugustus, Edge Computing will be the "Steam Engine" of the next industrial revolution!
Brian Wallace
Making all of these #weaponsofmassdestruction usable resources at the fingertips of industry personas...moving from experiment to business impact
Michael Sausen
@samj This is an interesting effort I've been following for a while using #blockchain for object storage.. https://storj.io/
Tony Puerto
I would like to see us develop or adapt a product recommender model leveraging "outside in" customer data to enhance the probability of success when targeting our offerings to our clients.
Brian Wallace
@Tony_Puerto We're beginning to work with @flamingoCX around guided selling in insurance
swardley
depends upon what you mean by "innovation" - three distinct types 1) creation of novel and new 2) feature differentiation of existing 3) shift of pre-existing products to a utility ... all have different characteristics, different mechanisms governing.
swardley
the most powerful change is always the type 3) - the shift from product to utility because it enables higher order systems (the adjacent possible), co-evolution of practice (e.g. devops) and very specific ecosystem models (e.g. ILC).
swardley
of the biggest type 3) changing going on at the moment, it has to be serverless. Everything below the line (i.e. below code execution platforms) will trend towards invisible, an entire new set of practice will co-evolve (mix development + finance).
Carl Kinson
@swardley I would state the biggest inhibitor to innovation and its adoption is the cultural change an organisation needs embrace. Each of the different types, impact an aspect of the business which needs to be willing / wanting to change.
Michael Sausen
@ckinson Cutural change is being forced on the enterprise as the new workforce enters ala Outside In.
Rich Carreau
@mcsausen Nothing like the unaffiliated, but interested to provide input that should absolutely be taken into the innovation chambers for prioritization consideration
Dan Hushon
@swardley what about "translational innovation" shifting industry/context to a similar differentiated result?
swardley
I can't think of an example which doesn't fit into those three categories ... that's probably bias, any suggestions?