CL2025

Our connected world in 2025
Join us for a lively debate on Feb 11th 3pm GMT (chat opens 1h early)
GadgetsBoy
As with anything connected online, how do we police how how data is collected, stored and used?
Tom Cheesewright
Definite moves to return control to the user/owner but much education/tech/policy needed to get there
Tom Cheesewright
Imagine a future where brokers help us monetise our own personal data rather than leaving in hands of aggregators
GadgetsBoy
@bookofthefuture also with an option to choose what happens, some may not want to sell their data.
4R1U5
Do you think society will develop a way by 2025 to police our data? Or will we just succumb to it being so and out of our control?
GadgetsBoy
@4R1U5 each country will need to define some sort of policy to govern how it's collected, what can be collected etc.
H.
@bookofthefuture Don't you think policy is like the chicken n the egg story? can the inertia of IoT wait for policies?
Helen Keegan
@4R1U5 it feels out of control at the moment. Still a bit Wild West? Is there scope for change?
Frederic Martinent
Huge potential for this "personal data aggregator", all big names will battle to take this positioning
Tom Cheesewright
@HaiderME Policy will be retrospective at best but there will likely be some big levers needed to extract control from some hands
John Furrier
maybe the bad or good word is encryption ? thoughts?
4R1U5
I think there is scope to change, however I don't believe it will happen before but after due process of that change.
Frederic Martinent
We see some mobile operators taking the route to protect their subscribers and others trying to monetise their data
GadgetsBoy
@furrier As we know, encryption has issues now. The gov still trying to dictate what level of encryption can be used
Frederic Martinent
Opt-in and consent are very important in this discussion, as well as incentives for consumers
GadgetsBoy
@FredMartinent some operators are the one who are actually monetizing the data as it is, that layer needs fixing too.
Tom Cheesewright
@FredMartinent operators are perhaps best placed to be the brokers - they arguably know more about us than FB or Google
Helen Keegan
@FredMartinent If only incentives were designed for the actual benefit of consumers!
Helen Keegan
@bookofthefuture I think FB and Google know more about our personalities than MNOs could work out.
Frederic Martinent
@bookofthefuture and operators receive already money from their subscribers, so they could be more trusted to be "clean" on personal data management
Tom Cheesewright
@technokitten That's because their systems are too fragmented. They have location, social network, billing, and IP records.
Pierre Metivier
@bookofthefuture As you mentioned in the report, "Most telling is the selection of 'vigilance' as a state of mind about security. Not paranoia. Not complacency. But engagement, cognizant of the risks." +1
Frederic Martinent
@technokitten Regarding consumer incentives, there's been a lot of experiments about "ad-funded" business models for operators for a long time, but nobody has cracked the code yet
Helen Keegan
@FredMartinent It's a complicated value exchange. For ads to work, you need customers w/ cash. It tends to be the poorer customers who want the free service in exchange for ads.
Frederic Martinent
@GadgetsBoy @technokitten There are interesting initiatives from operators in bringing their subscriber data to display advertising eco-system, under consumer consent of course
Pierre Metivier
@bookofthefuture @FredMartinent ISPs knowing more than Google/Facebook ... Thinking Phorm ?
Frederic Martinent
@technokitten Agree this is a key issue in "ad-funded" business models, maybe emerging countries will have more people interested in these models
Dan Kaplan
I wonder how much control over personal data will return to the customer who generate it. What incentive do the platforms have to return that power?
Helen Keegan
@FredMartinent I think Turkcell has had some success?
Tom Cheesewright
@dankaplan We already have the model -it's basically Quidco on steroids
Dan Kaplan
@bookofthefuture Interesting. But the existence of the model doesn't assure its reach into the mainstream.
Kristen Nicole
@bookofthefuture services are definitely seeking the market potential here!
Frederic Martinent
Should we be more worried about AI and robots taking our jobs?
H.
on a lighter note...that's why i try to do jobs that require lesser intelligence! :)
Dan Kaplan
It depends on which jobs we're talking about. Creative knowledge work that requires independent thought is more likely to be augmented by robots/A.I. Routine jobs that are easier to automate may be in trouble.
Xavier Larduinat
How many % of today's jobs could be done with Robots and AI? what do you think?
4R1U5
Yes and Yes. It is inevitable. But it is something that has slowly been taking place in our lives since BC.
Tom Cheesewright
Yes. if you read Osborne and Frey from Oxford Martin, Martin Ford, Boston Consulting - ~30% by 2035
Helen Keegan
Victorians were worrying about the same thing about their new technologies at the time. We will adapt but we do need to be having more conversations about it as it will impact *everything*.
mkube
New threats - but many new opportunities
Tom Cheesewright
@technokitten Not the same - general purpose tech rather than narrow vertical applications. No-one has yet suggested what will create volume of jobs to replace retail/service/manufacturing/prof services wiped out by AI
Helen Keegan
@dankaplan We already legal AI - hirepetercom and eBay disputes are handled mostly by AI. Doctors jobs are on the line. Nurses not as much. Everyone will be affected at some point. Your colleague may be a robot or a piece of software.
Fabio Virgi
To an extent it's inevitable. I think creative roles that require an individual sense of expression (i.e. design, architecture, engineering) will survive, but we're already seeing the transformation. e.g. Taxis will soon be driverless cars.
Dan Kaplan
There's a very interesting company called Blue River that has built a robot that automates a part of lettuce farming that used to require dozens of workers. The new requirement? One guy, driving a robot behind a tractor.
H.
i think it will definitely have an impact. but human heuristic capabilities should not be undermined. deep learning can only achieve so much. the human brain - unmatched!
Helen Keegan
@bookofthefuture same concerns and the tech at the time was just as revolutionary as the tech we're facing now. We will adapt but it doe mean big changes.
Tom Cheesewright
@FabioVirgi_ Agree - we talk about the three Cs as being defensible human traits - Curate (discover and qualify), Create, and Communicate
Frederic Martinent
Invention of print made copyist monks jobs redundant but it opened a lot of other opportunities
Dan Kaplan
@technokitten The role of doctors will change from diagnosing illnesses and suggesting treatments (where machines will become superior) to something more akin to health coaching .
Helen Keegan
I've been running Open Space conversations in Leeds & London for the last few months about the impact of tech (AI, VR, AR, IoT, Blockchain) on the Future of Work with @LloydDavis It is fascinating to say the least.
H.
i think AI needs to be seen as "augmenting" human capabilities rather than replacing them. trivial example: kids today don't need any training to use touch screens. its in their innate nature
Tom Cheesewright
@technokitten I'm increasingly convinced by the argument aganst the 'luddite fallacy' - this time really is different
Kristen Nicole
maybe we'll get more leisure time, every human with several robots to manage their jobs and contribute in new ways to society. or we'll end up like Black Mirror episode, working to power robots and being paid for watching ads
Tom Cheesewright
@HaiderME But every time you augment someone they can do the jobs of 1*n people - WhatsApp 90bn for 60 people / Google turning over $1m per head
Frederic Martinent
Yes there will be some adaptation period but we will figure out how to benefit from AI/robots, not feeling threatened
Tom Cheesewright
I think the disruption over the next 20 years will be hard. Solution likely comes in social change not new job creation.
Helen Keegan
@dankaplan maybe. time will tell.
Helen Keegan
yes! which is exactly why @lloyddavis and I are running these open space conversation sessions.
Ken Abbott
@dankaplan It's not necessarily "blue collar" jobs that are the most in danger. Hair stylists and plumbers would be hard jobs to automate.
Helen Keegan
@ken_abbott_fr @dankaplan exactly. White collar jobs are much more at risk this time around.
Helen Keegan
@bookofthefuture it's not so much luddite-ness (is that a word?!) as physical and mental capability that I have concerns about. We're not designing with that in mind. At least not yet.
Tom Cheesewright
@technokitten So you don't think the replacement will happen? Or you think there will still be new jobs for humans?
Helen Keegan
@bookofthefuture replacement will happen for sure. There will be new jobs but not for everyone. And it will change the dynamic of our workplace and redefine what work is. I'm as excited about it as I'm terrified!
Helen Keegan
@bookofthefuture re the ludditeness - that's more about services and that they're not designed for old people and really relates to a different thread!
Frederic Martinent
@technokitten I will have learnt a new word today :-)