SWFChat

The Learning Culture
A discussion of Social Employees and "The 70:20:10 learning model".
   7 years ago
#SWFChatTransforming HR & TalentTransforming HR: An Evolution of Talent Management
IBM SmarterWorkforce
Q3: What impact do social leaders have on an organization's learning culture?
Scott Edwards
A3: Every culture change needs its champions. It’s not enough to simply say “We launched a new way to learn-go check it out.” Learners need valid business reasons to buy into change. Social leaders can drive that engagement.
Michelle Henry
Huge impact...but they have to lead ...and walk the walk...not all leaders do
Kimberly Whitler
A3 In my discussions with #CMOs, I see 2 paths – companies that tend to embrace #social and those that only see the risk. Those CMOs who embrace #social tend to operate in firms that are more risk tolerant.
Lisa_Koren
Walk the talk is critical
Cheryl K. Burgess
A3. Fostering a desire to learn is arguably more important than the learning itself. Social leaders help facilitate that.
Kimberly Whitler
A3 Social leaders impact culture through: 1) their actions and behaviors, 2) the information they attend to, 3) how they incentivize, promote, and reward employees, and 4) their decisions regarding the allocation of resources
Michelle Henry
Its the leaders that inspire that make the impact...the one who are human and genuine... so important
Jonathan Ferrar
The role leaders play in almost anything has a bearing on the culture. So in this space, leaders influence the learning culture de facto
Cheryl K. Burgess
A3. Social leaders keep everyone focused on the big picture—on why skill building is a win/win for both employee and company
Scott Edwards
@chmikeus A3: Exactly, Michelle. They need to lead by example. When the content is there, people will come.
Daniel Davis
One great thing about social is that it lets leaders arise from anywhere within the org, not just the top ranks.
Cheryl K. Burgess
A3. Social leaders light the way, pioneering new processes and modeling best practices. They show #socbiz #socialbusiness in action.
Michelle Henry
@ckburgess Absolutely Cheryl, learning isn't the hardest part.
Corey Lostetter
Social leaders are critical to building a sustainable social learning culture. They are responsible for employee engagement and should act as model for what is expected of employees.
Casey Lucas
@jaferrar - Indeed Jonathan!! Well said!!
Lisa_Koren
@ckburgess You read my mind. Love to learn, know HOW to learn... more vital than what you learn.
Gary Schirr
A3 Can't honestly think of too many examples... @IBMSmtWorkforce
Kimberly Whitler
A3 Consider Tony Hsieh CEO of Zappos. He uses social media to facilitate communication, learning, and the creation of shared values. Ex: He announced tweetups for employees to join in live streaming of qtrly mtgs.
Elizabeth Kvedar
clearly demonstrate the purpose and value the social activities bring to the curricula
Gary Schirr
A3 I was banned from email for a while when I worked for a Wall Street firm. @IBMSmtWorkforce
Cheryl K. Burgess
@jaferrar Exactly. Leadership necessary in any era.
Lauren Gibb
Leaders start and continue the movement of change.
Scott Edwards
@chmikeus A3: Definitely, Michelle. Authenticity is extremely important.
Phylicia Teymer
A3: Social leaders are needed to challenge status quo, help bring new ideas FWD, be the "champions of change"!
Michelle Henry
@ckburgess Show me don't tell me...the new face of leadership
Kimberly Whitler
Q3 Leaders determine whether the culture will tolerate social learning and interconnectedness
Jason Eng
@chmikeus Yup I agree, it's more than just being a bullhorn
Kimberly Whitler
@ckburgess Agree -- fostering, motivating, incenting, and rewarding social learning
Michelle Henry
@danielkdtwt Agree Danielle, everyone has the potential to teach me something..everyday
Casey Lucas
@ckburgess - Right on the money, Cheryl!!!
Jhoanna Tamayo
A3. Social Leaders inspire and help employees find purpose in their work. Employees working for a purpose are more motivated #swfchat
Elizabeth Kvedar
@ProfessorGary Why? and how did you communicate without it?
Jonathan Ferrar
@MainCane83 This is really important. Leaders can decide to be 'social' or not. They can be 'active' or not. They can be a 'learner' or not. It's all a matter of choice. A Leader chooses to be a 'Social Leader' or not.
Cheryl K. Burgess
Exactly, @KimWhitler! Perhaps orgs should devote more resources to helping employees identify their optimal learning styles?
IBM SmarterWorkforce
Q2: How has organizational learning & development changed in the last few years?
Cheryl K. Burgess
A2. Organizations have accepted that learning to “go social” is ongoing—and affects everything from the top down.
Scott Edwards
The learning culture is moving away from event-based learning to more self-service learning. This means more learning strategies are focusing on the 70:20:10 model and providing tools for the learners to self-teach.
Casey Lucas
A2: With Social, Collaboration, organizational learning and dev. has changed drastically.
Lisa_Koren
we went from classrooms to self paced elearning to socially interactive methods today. Google is still my best friend!
Kimberly Whitler
A2 Organizational complexity has made learning more challenging today that in past decades. “Social” learning enables firms to leverage technology to train more employees faster.
Cheryl K. Burgess
A2. A greater focus has been placed on individual, self-directed learning—supported by enterprise-level LMS infrastructure.
Jason Eng
@ProfessorGary Yup, it allows the audience to be global. So learning is not just in a Geo vacuum.
Kimberly Whitler
A2 With the nature of today’s large, complex, and global business, firms need to accelerate multi-national, cross-functional, and inter-GBU learning. Social learning and the technology underpinning it are the enablers.
Bob Pulver
A2: huge growth in customizable learning paths; ppl learn at diff pace, in diff ways
Gary Schirr
A2- Self-paced e-learning is most effective when delivered or used just-in-time. Applied while learned. We try to do this in academia through “flipped” classrooms.@IBMSmtWorkforce
Mark Burgess
@KimWhitler Couldn't have said it better! RT: @KimWhitler A #social workforce is more connected and more aware -- > done correctly, it improves individual and group performance
Scott Edwards
A2: Performance support and micro-content (granular, contextual content) are being terms you hear now in learning circles, where before you only heard about courses and curriculums.
Michelle Henry
A2: Its been disruptive, especially for the Life Long Learners
Bob Pulver
A2: peer learning is big as well; another way #collectiveintel is leveraged
Gary Schirr
A2 - Business actually has the advantage that it is all JIT and "flipped" @IBMSmtWorkforce
Elizabeth Kvedar
@ckburgess good point, but we still have a healthy population wishing for the traditional classroom, how do we gently move them forward?
Scott Edwards
A2: The social learning myths are being busted, and learning organizations are embracing it more than ever.
Lisa_Koren
@chmikeus I see that some too - we take tests online now and some brains are more tactile learners... need paper and visual spacing
Cheryl K. Burgess
A2. Social employees are contributing more to conversations about what tools they need & how they can be supported.
Kimberly Whitler
A2 A key to creating a learning culture is helping workers learn continuously … a method for doing this is peer-to-peer learning – or a facet of social learning
Michelle Henry
@Korenlis couldn't agree more...you can learn about anything you want thanks to the internet
Phylicia Teymer
Peer learning, more e-learning via sessions & live/recorded classroom environments
Mark Burgess
@MainCane83 Everyone needs a "strategy"
Gary Schirr
A2 I think that business has an advantage over HigherEd for education... naturally JIT and flipped... @IBMSmtWorkforce
Kimberly Whitler
A2 You used to have to leave your employer to get an #MBA. Now, there are choices. The education market is segmenting – employees can get certificates, MBAs, take individual courses – from home.
Scott Edwards
@ElizabethKvedar A2: A lot of learning in a traditional classroom still happens through socializing. We're just extending that classroom network beyond the classroom.
Kimberly Whitler
A2 Higher ed has been using technology-enabled learning and #social connections to enhance learning for some time.
Gary Schirr
Peer-to-Peer, experiential and JIT - alll the buzzwords line up for business training... @IBMSmtWorkforce
Cheryl K. Burgess
@ProfessorGary Yes, learn what you need and move on!
Daniel Davis
@ElizabethKvedar I think traditional classrooms are still invaluable. Self-directed learning is awesome but not everybody has the discipline to take full advantage. Some people still benefit more from regimented programs.
Elizabeth Kvedar
@MainCane83 you're right, and some are able to move in this new direction than others
Phylicia Teymer
@danielkdtwt @ElizabethKvedar That brings up the concept behind "social networking" - Social Media has given people a new mode of making connections (other than f2f).