csctechtalk

04/14 CSC Tech Town Hall
Discuss where we're coming FROM in the last phase of the Tech Transformation & where we're going TO.
   7 years ago
#csctechtalk03/19 TechTalk SoundbiteCSC's Experimentation Ecosystem - advanced tech evaluation in action
   6 years ago
#csctechtalk06/09 CSC Tech Town HallTechCom review, tech strategy highlights and transformation next steps
Rich Reba
so, wide open to feedback on all of this - want to make sure we're responsive to the needs of our clients and of the company. Thoughts on the next phase of our technology transformation?
Sue Cronizer
I like the idea of tying it to people's day jobs but it's also important to pull from those that might have alternative perspectives for specific aspects of the TT
Soren Helsted
I would like to see a phase that really change how we work and gives a big impact to the company and the employees
Rich Reba
@sorenhelsted Good news here is I think by aligning the "day jobs" across the technology community on accelerating our ability to enable key technology shifts for our clients we will accelerate our own growth.
Jerry Overton
love the idea of delivering in smaller chunks: a portfolio of agile experiments.
Soren Helsted
I agree that that should be a main differentiator and am looking forward to seeing that work
Jerry Overton
would like to see an inventory of accomplishments from one central source.
Rich Reba
@scronizer yes - one example of where we've had incredible success with engaging the broad perspective of our tech community is "minute polls" - we ask participants to take 30 seconds to think and 30 seconds to respond - response rates are as high as 50%!
Dan Hushon
@scronizer to your points on day jobs... still many roles for challengers and supporters
Tom McSweeney
I'd actually like to see less reliance on aligning by "day jobs" and more alignment best on interest
hayley smith
@danhushon People transformation is the biggest transformation yet
Helen Jones
The Challenger role is one we need to focus on this phase - sometimes tricky to balance inclusion in team with meaningful challenging of ideas...
Rich Reba
@tjmcs1 good point Tom - that is after all the key to success in the open source community yes?
Sue Cronizer
like this crowd chat - pulling from people who would not normally engage in a closed environment is key
Faisal Siddiqi
A pitch for our AEC Communications objective that enables and encourages communication by our experts with External and Internal communities. Architects and Engineers - please contact me or see the AEC C3 group :-)
Soren Albeck
tying to dayjobs could limit engagement. would like to set stretch-goals
Rich Reba
@sorenalbeck I see how it can be limiting, but I also would ask everyone in our tech community as they are doing their job to pick their head up and connect with others who can help you deliver value that much better - our clients expect it!
Martin Lee
@JerryAOverton Paul mentioned this in other thread, need to be able to experiment in smaller chunks with OK for failures to speed agility
Dan Hushon
What issues still plague the CSC technologists?
Dan Hushon
Besides Notes ;)
Rich Reba
how to find stuff
Faheem Larik
@hayley_smitty It's probably Outlook's co-existence with Notes...
hayley smith
and having to run Sametime until everyone else is migrated
Jerry Overton
@richrebajr ...and how to find the right people
Sue Cronizer
various platforms for knowledge - c3, now sharepoint, wiki --- everyone doesn't go to ONE place when they turn on the equipment to get the news of the day - making us feel like ONE company
Tom McSweeney
how to collaborate openly across the company when the first question is "is there an IWO for that"? any chance of something like 20% time for technologists?
Paul
getting their voice heard, getting ideas bubbled up for consideration, learning how to enlist sponsorship.... I think the rCTO net will help a lot
Bob Donnelly
Deep skills. Low-level tech skills (e.g. a program language) are one thing, but things like requirements process, systems engineering, etc., are key and last over trends.
Soren Helsted
not enough double-deep managers
Dan Hushon
Is the TechTransformation making a difference at @CSC?
Jerry Overton
i think it is but it's hard to tell without seeing the success stories all in one place. recommend making that a high priority for the next sprint.
Daniel Spithout
Yes, if only already for making OpenSource part of the conversation!
Dan Hushon
For 1: the solution architect for deals now participates in exec reviews... isn't that novel?
Soren Albeck
uptake differs across regions. ask again in a week ;-)
Soren Helsted
I think it is - there is still a lot of aim, aim, aim around, but f.ex. DevOps has agile has got a growing mindset and is being deployed on projects in the region - maybe not full scale but there is a definitive change
Heather Simpson 🌈🍃
That's good feedback, Jerry--we've developed a template for success stories that we need to get out into the field. Looks like this could be top of the list, post techcom, @LisaAnneBraun, @JonesBells and @phowarth001
Sue Cronizer
I think it is but we still need to rally the troops in sales and bring them into the fold -- make it about all of us working on this together.
Carl Kinson
from my lens absolutely, New DoA process rolling out, Centralised Technology Community, DE and DA Programs initiated, New OLM Framework, OpenSource, IRB with alignment to CSC offering Investment. to name a few things
Faisal Siddiqi
It absolutely is working and has offered momentum on most of our "day job" objectives
Carl Kinson
I believe a key enabler to the next phase of the CSC Technology Transformation will be the inclusion of our partners to strength our position and create a collaborative operating environment.
Sue Cronizer
I agree Carl. I'd like to see a way by which we harness their perspective on the market trends and use them as a sensing mechanism. This is something we've not done well at CSC to date
Faheem Larik
one of the areas that we are looking into is to simplify partner collaboration on the tools we support and manage internally..
Paul
agree a 100% - we need a more sophisticated model too that aligns to the maturity - like the pioneer, settler, city planner model - so we manage our relationships in a more appropriate manner and learn how to get the best from each other
Carl Kinson
If we also think about the data we generate around their product operation, we should be looking to provide them information back to help enhance their product development
Soren Helsted
and we need the overview and mappings of technologies, offerings, partners, etc - this is something we have been working on and is not trivial as the information and knowledge is spread across
Paul
we also need to take a few risks with the start-ups, learn from them and accept that not everything will succeed - experiment, fail fast - do it repeatedly!
Christelle Girard Knudsen
Totally agreed Carl...we also need to bring our partners in the OLM process
Paul
and that needs to start at the R&D end of things - influence the roadmap early in the life cycle
Carl Kinson
@fiarik agree, we have a lot of product to choose from, we need to ensure we position partners & products correctly and effectively to ensue we go to our clients with differentiated solutions that achieve price, function & differentiate to the competition.
Tom McSweeney
I think the hard part is being willing to go to customers with that minimum viable product; don't wait until it's "fully baked"
Carl Kinson
@christelleknuds - totally agree, this may scare some, but our partners need to be with us on every stage of the journey. This should include our solution reviews for clients if we have partners engaged they should have a seat at the table.
Faisal Siddiqi
@tjmcs1 Yes - an MVP is too often treated as cheap, inferior or incomplete. An MVP can and should be sufficiently baked to sell http://j.mp/1OxVhOs
Jerry Overton
@Faisal_Siddiqi i second that. would love to see us embrace MVP as a way to engage customers early