#SMAC convergence + public sector: optimistic or pessimistic? Why? #CSCTechTalk
Depends on where we look. I'd see optimistic in e.g. North America, less in optimistic in Europe
Optimistic - SeeClickFix is revolutionizing citizen engagement with municipal service delivery, bring citizens into the process and accelerating the time to resolution
Definitely optimistic -- but cautiously.
@ChrisFangmann That's interesting. Why the difference by region?
Cautious because in the public sector constraints are written into Laws, Regulations and Policies - the inertia is tremendous
@ChrisFangmann as long the individual can't own personal shared data, many policymakers will be pressured to stand in the way
SMAC is all about overcoming constraints - in place, in time, in access to people and information, in flexibility to respond. It requires re-imagination of the possible without the constraints, something govt is not good at
@ChrisFangmann cultural differences in the relative trade-off of privacy and utility of sharing data seem to be at play too
@henrysinger absolutely - and I was only thinking about western-oriented nations right now - looking outside shows me additional threads, but also additional chances - just see how learning changed with #SMAC.