infa16

INFA16 Chat
How Data Powers Business: Discussing how Cloud, MDM and Big Data are powering business.
   9 years ago
#infa16INFA16 Event ChatHow Data Powers Business: Discussing how Cloud, MDM and Big Data are powering business.
Informatica World
What are the basics of #cloud data management for a #hybrid cloud environment that has some data both on-prem and public cloud? #INFA16
Anwesa Chatterjee
connecting the 2 disjointed worlds - cloud and on-prem
Robert Karel
Basics for #Cloud and #Hybrid data management are same basics for all data mgmt: Connect. Cleanse. Master. Secure. Govern. Generate Business Value. Repeat.
Ajay Gandhi
There are 4 key data challenges for hybrid: scalability, connectivity, data visibility and operational control
monica smith mullen
I'd also add security.
monica smith mullen
@rbkarel Agree. It's automating how data is managed and ensuring the data is trusted and can be used confidently without further manipulation. Where the data resides is becoming less and less important.
Ash Parikh
@rbkarel agree wholeheartedly - the foundational #datamanagement principles are always the same whether it is small or #bigdata, on-premise or #cloud #hybrid
Informatica World
How does #cloud integration help get the most out of #SaaS investments such as Salesforce.com, Workday and NetSuite?
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Ajay Gandhi
SaaS is about speed to market and empowering lines of business. Cloud integration and #iPaaS deliver the speed and empowerment to power SaaS deployments.
John Furrier
this is really big deal an important to address: data layer needs to be horizontal imho bc the apps need to be vertically relevant but open sharing of data
Anwesa Chatterjee
agree with @furrier on sharing of data
Robert Karel
Because these @SaaS apps are not self-contained businesses. They still only represent a piece of your end to end business process, and #Cloud integration connects the pieces.
Anwesa Chatterjee
as companies are adopting to the new ways of doing businesses - social, cloud, iot, augmented reality and what not - collaboration is the key thing!
John Furrier
I love the focus on marketing cloud but most of the tech is old school infrastructure which is good for data mgt but not for UX
John Furrier
a new infrastructure needs to enable a new consumer experience data has to be fast and available for the software developer
Anwesa Chatterjee
UX is also a disrupting area - apps like uber etc are completely changing it!
Laura Wang
Even in just a marketing app portfolio - there will be up to dozens of SaaS apps involved and they all have to work together, in a real-time workflow or for reporting... rarely will the vendor provide a native integration you need #infacloud
John Furrier
Hanging out in SF with doing CrowdChat http://www.via-cc.at...

Robert Karel
I'll have a latte please
Robert Karel
The scotch will come after the Tweet Chat!
John Furrier
This chat is so good we should have had a halftime performance at the 30 min mark
John Furrier
@rbkarel It's past 12 O'Clock
John Furrier
This is Cavalier in SF on 5th
Debbie O'BrienWalery
- Informatica is coming out strong in the second half, just like those #warriors - what a game last night!
Informatica World
What benefits come to companies that develop a 360-degree view of customer relationships? #MDM
Robert Karel
Staying in business for one. Organizations no longer compete on products and services, they compete on #CustomerEngagement #CustomerSuccess and #CustomerLoyalty. You #Churn you Lose
monica smith mullen
The ability to be relevant in every interaction and create great #CustExp across the board.
Robert Karel
But the 360 degree view that #MDM enables serves every single function. #Sales #Marketing #CustomerService #Support #Legal #Risk. Everyone needs that view to manage their part of the business
Anwesa Chatterjee
Nothing is more important for companies than to know how to map their customers' journey end-to-end
monica smith mullen
Knowing what products a #customer has means not sending an email for something they just purchased.
monica smith mullen
Knowing who's in a household means not sending multiple copies of the same catalog.
Prash Chan
@monica1mullen Become relevant and cater to the needs of the customer. I can't give one example where customer focused company has failed.
Carter Lusher
When a company's competitor is only a click away, #CustomerExperience is key and 360 view is critical to achieving great experience
monica smith mullen
Knowing they have an open customer service ticket means not sending an offer for a new product or service.
John Furrier
360 degree is just the view of the customer from the marketer perspective not the data from the user in real time to impact user experience - difference a nuance
monica smith mullen
Customers want convenience. The 360 view helps you understand them at an individual level to deliver what they want. Automation and technology delivers on that insight.
Tamara Striffler
It's all about attracting, retaining and building customer loyalty. The more you understand customer needs the better you can engage and anticipate their next want.
John Furrier
Q for braintrust here: how should customers think about the cloud in terms of moving to onprem and cloudnative (public/hybrid)
Anwesa Chatterjee
speed, cost and agility
Anwesa Chatterjee
flexible scaling up/down - no locked down procing
John Furrier
Is there a playbook? How do partners or channel partners play in this new architecture
Anwesa Chatterjee
flexible scaling up/down - no locked down pricing
Robert Karel
Cloud should be viewed as flexibility. You have options
Ajay Gandhi
Every customer now has or is developing a strategy for moving some or most of their workloads to the Cloud; hybrid to cloudnative is becoming the norm. The first step is deciding how key business objectives for moving to the Cloud
Anwesa Chatterjee
we did a survey on State of Cloud Analyticshttps://www.informatica.com/about-us/news/news-releases/2015/12/20151214-state-of-cloud-analytics-research-shows-category-poised-for-growth.html#fbid=LvFMUx_4I_D
Ash Parikh
@tweet_anwesa speed cost agility is right - also flexibility - it is the new age and a solution must offer that flexibility without the need for re-training - its about reuse of skills and resources
jash
starting to think openstack teams should be cloud coe team too. but need to learn aws as well.
Tamara Striffler
IT flexibility. cost savings. rapid growth potential.
Informatica World
How should #DataGovernance influence business adoption of #MDM efforts?
Robert Karel
#DataGovernance is the glue that will bind #MDM investments to business value. MDM without DG consistently delivers below expectations. Maturity remains low - check out GovernYourData.com for maturity benchmarks
Prash Chan
@RBKarel couldn't agree more! #DataGovernance and #MDM = Perfect marriage. Born out of that is business value.