infrachat

@IBMSmrtrCmptn Regulatory compliance analytics, customer insight, and mobile banking

Each represents a risk that must be mitigated whether it be Op Risk, Fraud risk, Compliance Risk, or Competitive Risk

Tactical savings due to modernization, particularly in storage.

To tackle the next wave of technology trends - Cloud, Analytics, Mobile, Social and Security (CAMSS)

need to gain competitive advantage is biggest driver and IT can be the fastest way to achieve this...

Demand from customers to improve the customer experience and the value received.

Interesting stat: 2/3 of IT exec leaders look beyond costs as a top driver for infra investment #IBVstudy

@kenjm0154 If not regulation then external factors certainly. Just been working with a client who as a result of a change in the law has had part of their business impacted hard

Things like speed to market, capturing revenue oppty, eliminating unplanned downtime, increased flexibility are top of mind

@JohnSchloss Absolutely! Sometimes investment is cheaper than current state...and we do a pretty good job showing that in our IT Optimization Assessments. http://tinyurl.com/o...

Inertia is the key driver

interesting point, I can't think of a business today that doesn't need to connect their customer-facing IT systems with their applications that manage product/service info. customer records, etc. This requires investment.

Met with an organization last week that was required by some countries to do all data processing in country. They operate in over 50 countries. No cloud service there.

Can you clarify your ques?

http://ibm.com/syste...

There are tools / methodologies to do this. Fit 4 Purpose is one we use a lot

ask open questions, be honest about NFR, take a service, availability, security and QoS perspective and build a non-bigotted decision tree - the right platform choice will result....

Usually workload are characterized by perf. metrics and biz importance

@kenjm0154 100% agree those are key considerations, availability, security and QoS just as crucial, then with TCO in mind...

@kenjm0154 My question was "do customers have the abiliity" to characterize workloads. I believe we do, because we are faced with the decision to sell one IBM product and not another, every time we market. I see customers struggling with this internally

We have trained clients who have asked this question how to do it so some certainly can

Thats a truism John.

Sorry this was a reply on a different thread

legacy, under investment, lack of clear coherent strategy.... list goes on...

Ongoing IT maintenance and management of silo'd infra

We just put out a survey that there is conflict between IT and Bus Mgrs on criteria for success of projects - this was big data survey

Inability to define what is and what is not infreastructure. Inability to map business apps to assets.

@furrier Not surprised. A traditional IT project has an end. A big data project often uncovers insights that takes the project in a different direction

@furrier I think it was Gartner that said a successful analytics project poses more questions than it answers. That alone means that the end point will be different than traditional IT projects

@StevenDickens3 @kenjm0154 @furrier @JohnSchloss Great insights. Noted

@furrier Interesting point, does it also point to the fact that some folks want their IT Infrastructure still in a traditional way?

Also comes down to org culture. Some IT groups will never break the tactical mold to become strategic to biz

Recent #IBVStudy: IT is most concerned about privileged insiders compromising the biz. Predictive analytics is a powerful weapon here

people, process and tools in that order...

By realising that security pervades everything and that the threats of today / tomorrow are very different from those of the past

perimeter security is no longer any good. The API economy we move to demands too many 'holes' in the firewalls

Also, role-based admin tools to provide need-to-know access to systems/data is essential

Security and compliance is the #1 issue for global infrastructure - this is huge people, process, & technology discussion

By realizing that security is a trade off between risk, morale, and productivity and managing it as such.

For banks, mobile is most important currently

In some geos, mobile phones are the only access clients have with their banks

Whatever the trend is, it will be superceded by another soon enough so don't get too wedded to any one trend

Cloud, Analytics, Mobile and Social are transforming biz. Turns out that orgs with significant IT have most to gain

Orgs with significant infra have key advantages like greater control over data, service levels and cost efficiencies

Each industry will have their own top priority tech trend

@kenjm0154 Agreed - in Africa most banking is done via mobile with new players running rings round the banks

some factors will be industry specific, but most of the 'usual suspects' apply cross industry...

Cloud is obviously well on it's way, but from an infrastructure standpoint, I think SDS is drastically changing the landscape.

@JohnPEaston every organisation regardless of industry needs a robust Cloud, Analytics, Mobile and Social strategy...

Yes. I think orgs that have lleveraged automation to handle complexity will soar. Those that eliminate platforms to simplify, also eliminate the ability to adopt new technologies.