IBM Cloud61
What does cloud transformation mean for the end user (customer), and how does that differ from the enterprise?
Amy Hylden Anderson
If the app is usable, the cloud is invisible and meaningless to the end user.
Brendan Wright
End Users are seeing more focus on their experience in application development and how technology is delivered. Cloud especially PaaS and SaaS offerings are increasing the agility of organizations to deliver for the end user whether its an intern
Brendan Wright
or external
IO
The end users not only expect to have apps and products always available and in the mobile world they want everything Available everywhere!
IO
For the Enterprises they are focused on security, migration, privacy of data and understand the need for disaster recovery... the transformation for the enterprise is much longer with more variables!
Eric Saint-Marc
untethered access to innovation and services into an H2H world
Amy Hylden Anderson
One area where end users should see the benefits of cloud is faster access to new applications.
Brendan Wright
The next wave if big data driven analytics which optimize user experience based on machine understanding of the user - both experience and machine learning capability are likely to be delivered via cloud slns because else economics wont scale
MyCloudCure.com
The cloud is transforming how customers and enterprise companies work together. Clients expect a full service experience. When they can get help with all their technology needs, in a one stop shop marketplace, this builds customers for life!
Renat Khasanshyn
cloud transformation in general, and cloud foundry/bluemix in particular gives apps to a) end users 5x faster (weeks not months), and b) the enterprise 5x cheaper
John Furrier
End user experience should be invisible to technology, easy to use devices and apps. Reducing steps to do stuff; new experiences
Amy Hylden Anderson
End users don't think about "the cloud." They think about unlimited access to applications from multiple devices.
Gurvinder Ahluwalia
I feel the market and consumerization of IT is telling us that there should be no difference in the user experience of technology for consumer and enterprises. Technology becomes opaque.
Jeff Kelly
@aha_inthe_cloud exactly - the cloud should be in the background for the end-user, no more noticeable than the clouds in the sky
Brendan Wright
UX is critical in both, users dont care about how its delivered (social) and dont see the anlytics - they see the outcome. Agree it's opaque @guriahluwalia - but buying process for tech is diff for consumer and enterprise
Brian Fanzo
@bcwright1217 Agree UX & CX are difficult because not only are the skills of the user different but the desired outcomes are as well..
Gurvinder Ahluwalia
@aha_inthe_cloud With unlimited apps, we are now at a different plateau of problem and opportunity to solve complexity of a different kind. We have an Apps surplus, and a Context deficit.