CIOPriorities2020

CIOs in 2020
Tech priorities in Digital Economies: CIOs in 2020 and Beyond
   5 months ago
#CIOPriorities2020CIOs in 2020Tech Priorities in Digital Economies: CIOs in 2020 and Beyond
Dell Technologies India
Now it's time for the third question. #CIOPriorities2020 https://www.crowdchat.net/s/95x9c
https://www.crowdchat.net/s/95x9c

Vinod Sivarama Krishnan
IoT – will change the landscape for Telecom Infrastructure, Big Data – will make it easier to make sense of large volume flow data, Video Analytics through AI – will take more work out of the system and allow us to focus on few important issues. #CIOPriorities2020
Pravin Savant
Machine learning- business usage in handling creative processes
NLP- e.g. Voice bots- to assist customer centric solutions wherein voice search is assisting the type averse crowd. #CIOPriorities2020 #@MLLintasGroup #@mllintasgroup #@MLLintasGroup
Pravin Savant
3D printing in providing significantly enhanced perspective for the customers-particularly in experiential marketing. #CIOPriorities2020 #@MLLintasGroup #@mllintasgroup #@MLLintasGroup
nk
A) IoT deployment will catch momentum. This has a huge potential to reduce manual errors, save cost and enhance productivity of nursing and paramedics in particular.
B) AI - Tools like Watson will see larger deployments across various specialities like Cancer,
nk
Ortho, Neuro and so on.
C) Robotics - deeper penetration of robotics in the areas of Clinical, Nursing, Pharmacy will take place which will help in deriving clinical outcome and enhanced patient experience
Deepak Kumar
Deep Neural Network-Deep learning for predictivity and accuracy, ACXIOM profiling--Facial recognition, views etc. #CIOPriorities2020
Deepak Kumar
AI-robotics-Smooth Talking AI assistants and Everything will be smart: Smart home, Smart City, Smart Factory etc. #CIOPriorities2020
Kunal Mehta
Recommendation engines (AI & ML): understanding customer behavior and thereby providing personalized offers, BOPIS (Buy online, pick up in store), Omni-channel are the key to meet consumer demand and be available at all times. #CIOPriorities2020
Kunal Mehta
Augmented Reality: Retailers have an opportunity to marry virtual and physical environments, providing seamless experiences for consumers, allowing them to experience products and services from the comfort of their living room. #CIOPriorities2020
Srihari Palangala
IoT and AI are clearly standing out - and they propel the creation and use of more data for the business
Gaurav Pandey
Cloud- Till the last decade, only 3 major players were in the market, but now more providers are entering who are bringing the customer's data center on the cloud. #CIOPriorities2020
Gaurav Pandey
For security requirements now we have NGFW for on prem & cloud, Zscaler for endpoint protection, WAF for the application. Surely all this gonna boom this year especially in the healthcare and logistic. #CIOPriorities2020
Srihari Palangala
how actively are you all deploying/using IoT or AI/ML in your work today...pilot or mainstream?
Vinod Sivarama Krishnan
IoT - mainstream. AI/ML - pilot
Pravin Savant
We havd deployed ML for image recognition and it's worked out well
Pravin Savant
NLP- we have created voice bots which help in customer solutions
Srihari Palangala
good to hear Vinod, thank you
nk
@spalangala we deployed Watson for our oncology dept which is an AI/ML solution
Kunal Mehta
Order fulfilment automation: Increase efficiency and prevent mistakes while delivering predictive logistics, visual-aided picking & warehouse robotics for supply chain efficiency & reduce delivery costs. #CIOPriorities2020
Kunal Mehta
IoT: will allow organizations to create a network between internet connected physical devices. This will enable automated checkouts, personalized customer offers, smart shelves to update real-time pricing and promotions, robotic employees to carry out mundane tasks
Dell Technologies India
Time for the fifth question. #CIOPriorities2020 https://www.crowdchat.net/s/85xak
https://www.crowdchat.net/s/85xak

Vinod Sivarama Krishnan
Move from dashboarding to exception detection and handling, make data actionable by bots to enable hands-off initiation of action and close loop once resolved. #CIOPriorities2020
Pravin Savant
Treating data as a strategic asset rather than as a commodity.
Data classification, storage & retrieval policy.
Investing in the appropriate solutions & services to handle data with required attention. #CIOPriorities2020 #@MLLintasGroup #@mllintasgroup
Gaurav Pandey
Implementation of the AI integrated single solution of SOC, more managed and transparent Cloud Infra and seamless connectivity for endpoints. #CIOPriorities2020
nk
Healthcare organisations like Manipal have huge unstructured data which needs to be captured at source and put into a proper format for building and end to end EMR and PHR. This will also give better and effective Analytics.
nk
There are departments like cardiology, neurology, Orthopedic and these departments generate data/images etc which is presently not in a format which can be analysed. Hence this will be an important action item for CIOs
nk
Also, there are strategic directions to use more and more systemic data coming form the enterprise applications for all business reviews/actions plans. Presently there is still a huge dependant on excel based data processes which is a major concern due to correctio
Kunal Mehta
At Raymond, we have really invested time in the last 2 years of understanding our business proposition and working closely with the management to invest in technologies that will shape the future and keep us ahead of the curve. #CIOPriorities2020
Kunal Mehta
We are the leading organization to implement SAP S4/HANA Fashion. Also invested in technologies that enhance customer exp, be omni-channel ready & provide real-time personalized customer offers. Analytics & warehouse automation are other areas for the future.

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Deepak Kumar
Data centralization & Data security: As industry advance in their DX journeys, data centralization will be key to ensuring that the business digital foundation is scalable for its business without compromising data management simplicity & security. #CIOPriorities2020
Deepak Kumar
Key steps are: Geolocation DNA storage, data security-PET, democratization of data, data harmonization & improve data quality for reporting & analytics & finally secure & quick integrations of data platforms for ecosystem experience of end users. #CIOPriorities2020
Srihari Palangala
Taking away -- the focus on data and all facets (storage, retrieval, insights, security)...and from it what we can do to drive superior customer experience (and AI fits in there to work on the data)....
Gaurav Pandey
@ndhomne Yes, Of Course, AI and Structured input Data Schema surely will help. Foresure HIPAA should be on the place while creating the process and implementation of any application.
Vinod Sivarama Krishnan
Absolutely, Srihari, the first focus is on good, clean, regular data and then on using it to drive business outcomes!
nk
that’s right ..
Deepak Kumar
PET- privacy enabling technologies will scale
nk
excel based analytical is still a major concern ..hence these steps are must
Kunal Mehta
Laws such as GDPR will make it more difficult and complex for organizations to store and re-use the data. The CIO's will have to really re-look at their IT architecture
Srihari Palangala
A lot has been in the news recently around data center and data parks in the country.
Deepak Kumar
With an estimated $3 trillion in annual economic value that could be unlocked with better data collaboration, this session will focus on new approaches for leveraging public-private data for the common good.
Srihari Palangala
Deepak, that is great to hear. $3T is big impact for the vision of the country!
Vinod Sivarama Krishnan
I'm also really excited (from a telecomm point of view) about edge data centres bringing the data closer to the users!
Vinod Sivarama Krishnan
With Fiber-to-the-home and increased content consumption we will be "well served" to have our data close to the consumer.
Srihari Palangala
Absolutely Vinod and the possibilities/scenarios that it can unfold as data (and processing) is closer to "the action"
Pravin Savant
@spalangala yes.. indeed in news. In budget speech, India's finance minister promises to promote data center parks
Kunal Mehta
Data is the new oil. The FM has actually propose to bring out soon a policy to enable [the] private sector to build data center parks throughout the country. The market is huge as companies will prefer to be stored within the country for lesser latency
nk
@spalangala Data park is the next big opportunity
nk
Adani group is going to invest Rs. 70,000 cr to set up solar powered Data parks in Andhra Pradesh
Deepak Kumar
Data Park, Data lakes to stream data in future in secure channels being compliant will shape the future
Dell Technologies India
All views and opinions expressed in this CrowdChat are strictly personal. #CIOPriorities2020

So here we start #CIOPriorities #crowdchat by asking the first question.
https://www.crowdchat.net/s/65x8h
https://www.crowdchat.net/s/65x8h

Vinod Sivarama Krishnan
Establishing business benefits (becomes more difficult), skill development and retention (already a challenge, harder as technology evolves), technology fatigue (too many new technologies to keep up with) and privacy (both data and usage information). #CIOPriorities2020
Pravin Savant
The biggest challenges will be on two fronts.
1. Handling the ever-growing volumes & complexities of data with the compliance norms.
2) Training & retaining the work force with adequate up skill and/or re-skill. #CIOPriorities2020 #@MLLintasGroup #@mllintasgroup
nk
Well, Given today’s scenario, the technology is evolving at a very high pace and CIOs have multiple options to deliver the solutions to the emerging business requirements. Therefore, the key issue here is not the technology however its the right solution to fit in
Kunal Mehta
Data privacy & data management – With laws such as GDPR coming in, organizations will face challenges of storing data depending on the regions that they work in. This will make their IT landscape extremely complicated. #CIOPriorities2020

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Kunal Mehta
Cloud migration: With cloud technology costs coming down, it is becoming extremely easy for organizations to integrate faster with other partners, update software patches across locations and making sure data is available anywhere and anytime. #CIOPriorities2020

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Kunal Mehta
Systems upgrade (Hardware & Software): The new age players will have an advantage over the established organizations as they can quickly move to newer technologies. The established players will have to re-look at their past investments on hardware. #CIOPriorities

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Gaurav Pandey
Now more or less anyhow and everyone are on the cloud but still, we are facing challenges related to the transparency. There should be a single solution along with AI that can show transparency for cloud implementation and it’s security. #CIOPriorities2020
Gaurav Pandey
Another challenge is security. We are using multiple solutions to protect our on-prem, cloud, network, data and most sensitive end points and end-users this is still not up to mark. #CIOPriorities2020
Srihari Palangala
good to hear - clearly people, data and resonance with the business continues to be in top fold
Deepak Kumar
Constant value generation and increasing revenue: Each of us must draw and realize the best technology game plan for the business which simplify the life of consumers and increase efficiency along with enhancing end user experience. #CIOPriorities2020
Deepak Kumar
Highly available & scalable infra: No matter what the next digital initiative is having the right infra for scaling modern applications will be key to success. Technologies like 5G & wired gigabit networks will change the future infrastructure. #CIOPriorities2020
Deepak Kumar
: Rally the troops and embrace the future by reskilling and trainings to ride the wave of digital transformation and continue to taste the success. Millennials and super millennials will drive the future of India and industry. #CIOPriorities2020
Srihari Palangala
@kunalm77 good point, born in the cloud vs. the need to cater to legacy.