InfoGov

I'd love to see a CIGO, but the practitioner maturity is too low for C-level by and large.

For starters they suggest that the Chief 'Information' Officer role was principally interested in infrastructure rather than information.

@ScottRMcVeigh Can the CIO be a CIGO?

@jon_garde Once the datacentres have all gone to the cloud...why not

Ultimately, IG should part of the corporate mission statement and must have an executive sponsor and must be led by a CxO (a CIGO?)

I think CIGO is too specific really - we would not expect a C level space for every horizontal function.

@jon_garde Why not?

not a fan of #CIGO because there is usually someone at board level responsible for #governance and as such we don't need another "officer" - aren't we just trying to promote a #recordsmanager?

@BCBSNC Jon G, I say no to the CIO being CIGO. The CIO is really CTO (technology). They care about the tech, not the information.

The person leading the IG function could report into the Chief Digital Officer...

I guess lets ask ourselves this, how many people from the space (ARMA/AIIM/IAPP,etc) do we know that would fit a CIGO bill?

What about a CCO Chief Compliance Officer with responsibility for more than just information?

Chief data officer could be a refreshed Chief IT Officer why do we need to reinvent titles - when its more about the responsibilities

The CIO could morph into an IG role given time and professional maturity. We're working to make that happen. #InfoGov

Exactly what is in a name - as long as #someone is #responsible for #infogov

@BCBSNC Jon G, I guess that could work, but I would flip the Compliance as a component under the CIGO or even CISO. Compliance for me is not broad enough. There is DLP, E-Disco, ECM that fall under IG and to me Compliance doesn't care about that.

This gets back to the discussion about departments, the CTO has the IT department, but IG should be distributed everywhere

@ScottRMcVeigh I agree about the immaturity of the present fraternity

CIO with info focus is probably good enough for a title. It's the role and skills that need to evolve.

@BCBSNC Agreed, so there needs to be a peer that can inform the CTO about the governance needed for new tech.

@ScottRMcVeigh Very few. Our research has shown minimal uptake of the CIGO role thus far. http://www.infocoali...

@ScottRMcVeigh I've yet to meet a CIGO. I hear they are out there.

I think it's more likely to have an existing Board member become the IG champion than bringing in a new person to the Board. Unless the COO is a visionary.

@BCBSNC JoAnn Stonier at MasterCard is CIGO

Whatever the label, focus must be on supporting org goals, mission.

@chris_p_walker There has to be some separation between, ;put bluntly, the guy who orders the disks and the girl who cares what is on them.

@JimAmsler One of the problems is another seat at the C table is another mouth to feed, CEOs would prefer a working IG officer instead of an executive CIGO

@timsnell76 CTO - CIO. Done, baby.

Us experts sometimes make this stuff more complicated than it has to be.

@chris_p_walker Totally agree. More important that the responsibility be well defined and everyone knows who owns it.

#cloud has been a challenge for quite some time - its not new

Hard to call cloud the NEXT challenge. It is simply an extension of the existing challenge which is, we don't know where everything is

Well such changes always bring the opportunity to look at the introduction of new processes and technology to help better manage.

Wow, the pace slowed down there quite considerably... a partial answer in and of itself, hmm?

@BCBSNC Those who fight against cloud will be left out of conversations. You must understand the business goals and give reasonable parameters for success

New IG technologies are always additive. Electronic didn't get rid of paper. Sharepoint didn't get rid of shared drives. Cloud is definitely the new challenge but it only adds to the IG problems we already have.

So true Matt. If we fight the new tech, we remove ourselves from the conversations. Have to find was to work w/ the business to allow them to improve their processes in a way that we KNOW about & can influence

One challenge with cloud and also the use of 'own devices' is the blurring of information ownership.

It feels like there is a bit of an inevitability to "The Cloud". Matt nailed it. Those who won't keep up (not can't, WON'T keep up, it's a choice) will find themselves looking for new employment.

Cloud is definitely part of the IG challenge... especially when users user personal cloud stores

@BCBSNC I also think that moving to the cloud is an opportunity to better define your governance strategy and be better positioned to deliver

If your IG program doesn't include The Cloud, you're fooling yourself because the people of the organization are already using it on their own.

There has been an interesting change in attitudes to cloud recently - it is becoming much more widely accepted after a few years when we thought it would take off - it finally is.

I guess the challenge is cloud providers offering partial answers for IG. Binary retention,etc. Good enough is good enough.

surely its the content in the cloud that is important - are we in danger of focussing on #tech rather than information here?

Cloud offers opportunity to simplify. Cannot use old methods.

How about Hybrid Governance?

@ScottRMcVeigh The functionality may be good enough. however keeping retention rules in line with corporate standards across multiple cloud stores...that's a challenge

Does anyone have best practives to share regarding #cloud and #infogov?

Funny thing is I see "IG" as a service vendors trying to impose legacy methods on cloud content repos. Won't work well.

If we don't redefine our governance strategy then the cloud will only multiply our IG issues. We also need to redefine Information Governance itself.

Yeah, forget "declaring" records, focus on retention instead. Simplify metadata.

Need to make sure data management on the cloud side is "hammered" out through contract talks (does deleted on "our" side really mean deleted....)

@alison8north Yes, we are. Which is probably the most important thing we can tell our colleagues and constituents outside the RIM space.

@BCBSNC Agreed Alison, in the end cloud is just another repository. Your governance strategy must be tool agnostic, and be based in your business need.

@alison8north We need tech that keeps out of the way but handles the scalability and performance problems of cloud

You to move toward MDM - there will never be a single source for Information.

@jon_garde I think strategy can be same for cloud and on-prem, tactics, however, difft story.