We see growing adoption of cloud-based services for operations management. The progression path and pace of adoption will vary for each company and across industries.
Industry focus, automation wherever and whenever possible, and learning systems. The human in the decision loop will stay (for now!) But I can see an increase in machine to machine
The key is taking advantage of a flexible set of services that fit the path that’s fits your company’s security, process and operations methodologies and criteria
If I could predict that future I might become very rich. As little as 2 years ago most people did not expect to be affected by Cloud. The expansion has been phenomenal.
Yes, that's why IBM’s approach is to provide hybrid cloud-based functionality that adds immediate value to your existing Netcool products, and continue to expand cloud-based operations management capabilities to boost efficiency
#Hybrid must necessarily seek to leverage shared resources. Sharing must be perfectly invisible to other cloud users+providers preserving necessary market anonymity. However, regulations require auditibality of transactions across infra.
Absolutely not, if you are using Netcool today adding analytics is straight forward and is less risky that implementing a third party solution for e.g grouping analytics
I dont think rip and replace should even come into conversation if your talking about analytics, maybe about the event management and system/service management but not for analytics!
our new value-add offerings like IBM Runbook Automation and IBM Alert Notification are cloud-based, so you can start using them right away with built-in triggering mechanisms and integration
With increased instrumentation operations need the breadth of coverage of #Netcool to ensure vital data is collected, with the easy extension of analytics to make sense of the ever increasing data flow
Good question on ‘rip and replace’. Even the most useful pieces of analytics software will need to be updated, upgraded and changed to keep pace with business demands and customer requirements
The rate and pace of innovations has dramatically changed in the last few years as have the rapid changes in the market that is why we are extremely focused on innovation and with OpsInisght have released 4 releases in 2 years
We have certainly moved the #Netcool family on this last 18 months or so, I think we innovate by listening to our customers and direct our offerings accordingly
Innovation comes from the flexibility of expanding integrations and extending functionality through frequent functional update to analytics that are additive not disruptive. Cloud first services are accelerating those options
What David said is really important - we listen to the market directions for changes to our offerings, and listen to our clients for the implementation through design feedback loops
I have 2 - having #netcool deployed with several global armed forces for network/service management was a great experience, diverse infrastructure and challenging conditions
Its not always the savings client get that makes a great success story but the smaller ones are great as well. Thinking of a spanish client who use #Netcool to manage critical medical equipment. The project took 3 weeks from start to finish
I love the story told at Interconnect a couple of years ago about a large CSP in South America using Netcool to track stolen Cell site equipment, that was being supplied to the black market
Putting #Netcool into armoured fighting vehicles to monitor not only the IT but the CANBUS and other non-IT event sources was also great, sadly we were too early to market and the likes of BAE and GD (vehicle suppliers) got the jump on us
One impressive story is a service provide in the US that has implement extreme event automation process with #Netcool. From 4m daily events down to get 400 incidents
So many different ways to view success. A favourite for old Netcoolers remembering 20,000 active events as high, a mobile customer in Europe today handles 500,000 in a single ObjectServer on Power
@davidmetcalfe12 Similar story from a Nordic country where their armed forces use #netcool solutions as part of their in battlefield mobile units to assure secure communication in the filed
devops and continuous dev practices are designed to increase how rapidly apps change. historically, operations is all about managing change very carefully.
@careyjimzz so now we have the increase in devops and change IT has to make the same step up - change is inherently difficult/challenging but tech can help here
You did ask what the challenges were, didn't you? Fundamentally, operations instinct of "slow down and let's make sure" is conflicting with Dev instinct of "there is not a moment to lose!" That is a cultural, competitive and tech challeng
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