TechChatTues

A3:Predictive maintenance can improve the availability of applications by predicting when a device or component should be replaced. This is on a plan instead of an emergency.

A3. By planning for the future, IT departments can plan ahead for when maintenance will be needed, and assign the relevant resources to that task ahead of time

A3) Eliminates potential problems before they happen.

IBM is providing it in the shape of Enhanced Technical support ( ETS ) and its doing very good ,It also enables more frequent interaction with customer which he likes the most .

A3: It would definitely help in allocating the right budgets and avoid any unforeseen expenses. Better planning of upgrading/replacing devices!

Wait I sense a car analogy coming on..... But just like with a car if you keep your IT equipment running up to specs it will extend the life and reduce the tech refresh.

A3 Can prevent business downtime by replacing mission critical equipment before it fails.

A3 reduce the risk, reduce the pain

research analyst at Wikibon.com George Gilbert says its about #bigdata

A3. Handling and identifying maintenance issues ahead of time prevents large outages and further resource requirements required to handle emergency outages and repairs.

Predictive and preventative maintenance can avoid interruptions in IT environment and incresse the availability, and proactively identify any component changes needs. This must add many value for customer.

when moving to the cloud non-disruptive operations becomes a big deal so this is important topic

A3: Finding the proper time to proactively maintain a component can prolong its lifetime

A3: Predictive Maintenance can also be used to find quality improvements the component manufacturer can introduce a new product. This will improve the availability in the data center and lower costs for the data center customers and OEM.

Complementing my post...sharing an article about "Time is money and timedown is expensive"
http://www-935.ibm.c...

Better to prevent than to fix

A3, this could mean less cost and happier customers

Predictive & proactive maintenance allows to prevent a disruption before it occurs

A5: Any device with an IP address benefits from knowing it's meta data as well as it's physical (environmental) or data state.

A5. More choice. Enterprise consumers use an average of three cloud service vendors https://ibm.biz/BdXN...

A5: knowing if a device is operating with parameters allows us to know if the device needs to be fixed or if it is being overwhelmed (e.g. an ATM that is in constant use)

With an online, centralized and predictive/preventative environment and a huge capacity of processing data it will be possible to reduce physical and logical cost, and as mentioned before, increase the environment availability.

Clients who stuck to one or two vendors are not opened up. The sky is the limit but they will need a trusted partner to help them manage. #IBM

No paper environment to No hardware environment

A5: As predictive analytics requires a data store of history, the more "like" devices we can connect, the better the predictions.

A5 - Your support partner has to have the expertise and capacity to understand and react to the results of analytics

It's important to make sure support solutions keep track with technology advancement. Check out this article from the ITBriefcase. https://ibm.biz/BdXN...

When I talked to the customers, I listen that they want to know how to reduce the armored cars costs and first line problems. Analytics and IoT could start by here.

Progress... More competitive market leading to more and various solutions

A5: One innovative area of Internet of Things is to add environmental sensors to a device. Too much heat? humidity? dust?

A5: We will get new insights from data that we have already but never used them before because of the technological limitations to cope with the volume, variety and velocity.

@George_Herb3 Clients who stuck to one or two vendors are now opened up.

@JEAAndreotti I was talking about banks.

A5 unexpected down time can be avoided in multivendor IT environment thanks to analytics

A6: Churning their data center too quickly, raising cost and expense.

A6: Vendor lock-in.

A6. Escalating costs. Gartner says adding a 2nd networking vendor will reduce total cost of ownership by 15%-25% over 5 years https://ibm.biz/BdXN...

A6: It is simply not possible to not use multivendor IT support!

Support is like insurance you cannot live without it !

A6. RISK. Lack of coverage per vendor, no single trusted relationship for support, bouncing around different vendors for a converged infrastructure or cloud issue due to lack of problem ownership, differences in security policies and protocol

A6: They will need to carry the burden of managing and orchestrating all the involved parties.

Wasting money, time and resources

companies not practicing multivendor will be locked out of new capabilities in software and capabilities from backup/recovery to #cloudnative apps

Downtime is Expensive in a world of connected devices!!

A5 To add to Martin's comment, finding a single point of contact #IBM to manage and support will further help reduce cost

Companies are unable to quickly and successfully integrate acquisitions they make

Issues like longer down times, higher vendor costs and internal staffing increases will be common place.

Difficult to integrate and expand services...There is a demand for quickly changes...

Resistance to adopt a multivendor support model may lead to a collapse of the IT infrastructure

@furrier I agree if the platform is a hypervisor. Would this B/R limit apply to hardware and middleware in your view?

@tmkelsey Understanding the strategic value of IT in M&A: http://bit.ly/1KdmIc...