IBMDigitalBiz

Digital Business Journey
Join industry experts to discuss 'Steps along the way in the digital business journey'.
IBM Analytics
Question #5 : What is the role of analytics with regard to the digital business?
Jeff Frick
> Can you be a digital business if analytics isn't driving the bus?
Kevin Waugh
A way to store, mine, and display the information to strategize and execute on.
Jeff Frick
> Reporting is not Driving.
Brian Fanzo
Data & Analytics aren't the whole story but when mirrored with business strategy and context it's a game-changer for brands to innovate faster, scale and ultimately provide new unique experiences in real-time at the right time!
Betsy Miller Daitch
Insights gained from analytics should be used to drive business decisions in all departments and functional areas.
HeleneLyon
Analytics role is to bring insight to the applications or reporting tools
Neetan Chopra
data and analytics are at the heart of digital business, with real time cadence
Joel Horwitz
@JeffFrick yes, but you will not necessarily stay competitive for long. Further, if you're not infusing smart analytics, your also falling behind.
HeleneLyon
Analytics will increase business value, revenue and make company competitive
Tim Moran
Analytics should sharpen the point / edge of your company vision.
mark simmonds
More than ever analytics becomes more important but the dynamics change dramatically
Willie Favero
lets you know if you are heading in the right direction.
mark simmonds
It is about speed, immediacy, analytics at every transaction and interaction
Kirk Borne
Analytics brings together the tools, processes, people to achieve the 3 D2D's: https://www.mapr.com...
jameskobielus
Analytics is the core intellectual property in your Digital Business. It drives continuous extraction of data-driven insights to drive both real-time decision automation (e.g., recommendation engines) and decision support (eg mobile apps)
mark simmonds
Analytics of analytics.... at the micro and macro level
HeleneLyon
And agility should NOT be ignored. So changing analytics at the speed of the business condition is key.
Annette Zawacki
Analytics is the new competitive differentiator for understanding and interacting with your customers - - it is required at all levels of the business - across the entire enterprise - the analytics must be highly timely, accurate and secure
Edgar Castillo
analytics is to digital business what human criteria is to non-digital buisness
Kirk Borne
@HeleneLyon "Analytics at the speed of your business condition" <> I like that!
Mona Puttanarakul
Insights to lead competition, shape the market, improve profitability / business value.
Jeff Frick
> Used to say Cash Flow is the blood of business. Is Analytics the new cash flow?
Kirk Borne
Data+Analytics = Data2Discovery, Data2Decisions, Data2Dollars
jameskobielus
Big data analytics, such as machine-learning algorithms developed on Apache Spark, are what ensure continuous next-best actions in digital business, leveraging best historical, predictive, and event-driven intelligence.
Kirk Borne
Data Analytics ushers in the new ROI = Return On Innovation!
Kevin Waugh
@JeffFrick Data might be new Cash Flow. Snapchat is worth billions on its data alone. But for smaller business, cash flow is still blood.
mark simmonds
All these interconnected devices are interesting but to me - it is all about the data. And why generate unless you can extract value out it. It is all about the analytics. #Spark must have a role here.
HeleneLyon
Analytics is NOT only a DATA concern! Think about enhancing processes with improved operational decision management
Jeff Frick
> TTM - Not time to Market, but Time To Money - via Craig Barrett @Intel
Kirk Borne
Output from B.I. is a report. Output from Analytics (DataScience) is new knowledge!
jameskobielus
Analytics helps you do real-time behavioral analysis of customer propensities, thereby helping you tune predictive models to maximize acceptances, responses, engagement, etc.
Jeff Frick
@HeleneLyon > Beyond improved, what can now be done different with the new information?
mark simmonds
Data is to Analytics and ingredients are to recipes
Betsy Miller Daitch
@JeffFrick Very interesting. Perhaps understanding analytics in real-time and acting upon it is!
Edgar Castillo
@JeffFrick with lots of data, artificial intelligence algorithms and the need to take millions of decisions in real time, you need analytics instead of human minds en your day to day business in the digital age
IBM Analytics
Hello all, time for question #6 on Security
jameskobielus
Analytics helps you do proactive risk mitigation through all linked value-chain processes, controlling your exposure to churn, bad debt, manufacturing defects, supply chain bottlenecks, currency fluctuations, and other potential downsides.
IBM Analytics
Please look at the top of your screen for question #6
Kirk Borne
I would like to see more organizational psychology (Behavioral Analytics) put to use
Jeff Frick
> You could have the mind of Einstein & the body of Schwarzenegger but without blood flow, you're dead.
Cash flow is the blood of business. Where does analytics fit?
Kirk Borne
@jameskobielus James: your answers should be bound into book form. Awesome!!
mark simmonds
All that legacy data - how ever we want to refer to it is the core of much of today's analytics systems..... The system of record is being augmented and merged into the bigger digital business picture.
Tim Crawford
Analytics and Data are the backbone of today's business decision making process.
IBM Analytics
Hello!! Please look at question #6
IBM Analytics
at the top of your screen
IBM Analytics
Question #3 : What will need (or have) to change in order for your organization to become a digital business?
jameskobielus
An organization’s IT infrastructure needs to real-time, secure, always-on, unaffected by the unexpected, accurate, autonomic and unceasing.
jameskobielus
In the world of the digital business, everything (devices and resources) and everybody is integrated.
jameskobielus
Systems are intelligent, dynamic, adaptive, secure, self-configuring, self-aware, self-discovering and self-healing.
jameskobielus
Enterprise architecture that spans data stores and data warehouses through analytics, models, algorithms, process and applications.
HeleneLyon
IT organization have to accept the changes to survive! LOB don't call them for 80% of their project.
Kirk Borne
#ibmdigitalbiz A3: Need Embedded, Intelligent, Dynamic, Data-driven business systems
Betsy Miller Daitch
Digital conversion of legacy/manual processses, integration of current technology systems, buy-in from executives to invest in a new (more efficient) way of operating.
Kirk Borne
By "intelligent", I mean "machine learning"-enabled, with business decisioning rules embedded
HeleneLyon
IT Organization needs to get architects that can talk to LOB and accept the business need they have; some can be done EASILY with existing technology
Kevin Waugh
Open up to the possibilities and see that the way things were done is not conducive to survival.
jameskobielus
Need a completely cloud-facing agile cross-channel enterprise architecture powered by single version of truth big data with inline decision automation, next best action, and machine learning.
mark simmonds
I think business need to be able to spin on a dime - to be able to sense, react, respond be much more proactive.... respond in the digital moment....
mark simmonds
Business need an "enterprise nervous system"
jameskobielus
Need strong engagement between the big data analytics & cloud teams in your IT org, as well as between IT and the lines of business. It's a long-term enterprise architecture collaboration that needs to be cross-LOB and top-to-bottom.
HeleneLyon
Business need an "Enterprise Responsive & Manageable System"; and yes z Systems can be that animal!
Jeff Frick
> People, Process, Tech. Changing people's behavior and attitudes, always the most difficult part of the equation.
mark simmonds
The ability to store and process any and all types of data at an ever increasing rate.
Kirk Borne
Digital Business must own the phrase "We are a data business"
jameskobielus
Need tight collaborations between Chief Data Officer, Chief Operations Officer, and other executive-level sponsors in order to get business buy-in to sustain Digital Business ongoing
mark simmonds
Blows away tradition boundaries of master data management - taking in to account data from devices that their customers interact with to create that more holistic picture and influence the customer's next move.
Neetan Chopra
culture mindset and a digital platform i believe
mark simmonds
Does this mean that businesses will need "total information awareness ?"
HeleneLyon
Customers should not jump on emmerging technology like Hadoop without thinking about data governance and scalability
Kirk Borne
Agree w/ @JeffFrick > Digital Biz requires changes in People, Processes, Performance Metrics,...
Meg Swanson
True marketing automation system with robust backend infrastructure to analyze that customer of one
Annette Zawacki
gaining executive sponsorship to drive an integrated, enterprise wide digital strategy
IBM Analytics
Great replies!! Time for question #4
IBM Analytics
Please look at the top of your screen for question #4
Kirk Borne
@Swaneroo That "marketing automation" piece is hard but critical to achieve "segment of one" personalization
HeleneLyon
Start Small! Think Big! Scalability and performance will be key with (too much) Big Data
Kirk Borne
@BizCrit_Insight Agree with need for executive sponsorship, but beware the HiPPO: https://twitter.com/...
IBM Analytics
Hello all, please look for question #4 at the top please